Everything that Bryant & Stratton College had related to Ms [redacted] was sent to Cardinal Stritch University after we received Ms [redacted] release of information Ms [redacted] asked why we needed a written release and this should have been explained to here The college is required to follow FERPA laws The Family Educational Rights and Privacy Act (FERPA) (U.S.C§ 1232g; CFR Part 99) is a Federal law that protects the privacy of student education recordsThe law applies to all schools that receive funds under an applicable program of the U.SDepartment of Education Generally, schools must have written permission from the parent or eligible student in order to release any information from a student's education record That is essentially why the college needed Ms [redacted] permission to release information to Cardinal StritchWith regards to the second issue, I had to do more digging I have to apologize for this taking some time to research Ms [redacted] registered through our Professional Skills Center at the time for a non-credit bearing certificate program Typically how this worked is the third party (Workforce Development) would contract with us to hold the sessions at the college It is the sponsoring organization provided the certificate of completion Since the course was non-credit bearing there would be no transcriptsI believe Ms [redacted] received everything she needed for Cardinal Stritch University If there is anything else I can help her with I would be happy to assist her I wish Ms [redacted] the very best of luck in the next step in her educational endeavorsBest regards, [redacted] ***Market Business Office DirectorBryant & Stratton College
Good afternoon,I have attached an email (see below) sent to Ms*** from our Registrar at the Wauwatosa Campus of Bryant & Stratton College. There are not official transcripts since she only took a class for MS Word at our Professional Skills Center 9PSC) which no longer is operating in
our market. She did have some of her skills evaluated at the PSC but there is no credits for this evaluation. Ms*** was never enrolled in the college which is why there are no transcripts. Additionally, the show no record of Ms*** signing on to the parchment systems and paying for transcripts. The Registrar, Ms*** has emailed Ms*** directions on what she needs to do in order for us to release any information to CSU. Because of FERPA laws we cannot release anything until we have a written request from Ms***.Finally, is Ms*** can show proof of payment to the parchment system, the college will refund her $4.00. If there are any other questions or concerns, please contact me directly thought this email or at *** ***Best regards,*** ** *** ***Market Business Office DirectorBryant & Stratton College Good Afternoon ***,
I am the registrar at Bryant and Stratton’s Wauwatosa
Campus. I received a voicemail from you twice regarding a transcript
request. I did return your call after I received the first voicemail at
the number you provided to me of ***. I indicated on the
voicemail that we did not have a request in Parchment for transcripts for you
and that I did not have transcripts for you because you were here when we had
the Professional Skills Center. I also received another voicemail that I
had not returned your call and also returned that voicemail at the same number
of ***. I left another message on that voicemail
indicating the same information I have no record of any emails
from you at all I have also checked any undeliverable or spam
email and found nothing there. I did not get a request to send a letter
out to Cardinal Stritch (CSU) in either of the voicemails you left as
well. I did receive a voicemail from Patrick in our Career Services Department
that you had stopped in on a day I was scheduled to be off. I also
followed up with him. I have made every effort to return your calls and
have left multiple voicemails answering the questions you had.
Unfortunately, due to FERPA regulations, I would not have been able to release
any information to a third party without your written consent.
I have pulled a report from Parchment and there is nothing
in the system that I can find showing that you ordered a transcript directly
through my request inbox. I have attached the Request for Educational
Verification if you would like me to send any documents I have on file to you
or a third party. I would be happy to email, fax, or send those via mail
to you once that release is signed, dated, and returned to me. If you
would like all of the documents I have available in your file, you would just
need to check off the box that indicates Other and write in: Entire file
If you would like this faxed or sent to Cardinal Stritch, I
would need them included as a recipient with the address and to whom it should
be sent attention to
Otherwise, I can send the file to you and you can distribute
that directly to the appropriate person at CSU
Generally, we are required to keep files years. The
last piece of correspondence in the file is dated May of 2008.
Regards,
*** ***
Registrar
Bryant and
Stratton College-Wauwatosa Campus
W
Potter Rd
Wauwatosa, WI
414-302-
x
***
Everything that Bryant & Stratton College had related to Ms. [redacted] was sent to Cardinal Stritch University after we received Ms. [redacted] release of information. Ms. [redacted] asked why we needed a written release and this should have been explained to here. The college is required to follow FERPA laws. The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. Generally, schools must have written permission from the parent or eligible student in order to release any information from a student's education record. That is essentially why the college needed Ms. [redacted] permission to release information to Cardinal Stritch. With regards to the second issue, I had to do more digging. I have to apologize for this taking some time to research. Ms. [redacted] registered through our Professional Skills Center at the time for a non-credit bearing certificate program. Typically how this worked is the third party (Workforce Development) would contract with us to hold the sessions at the college. It is the sponsoring organization provided the certificate of completion. Since the course was non-credit bearing there would be no transcripts. I believe Ms. [redacted] received everything she needed for Cardinal Stritch University. If there is anything else I can help her with I would be happy to assist her. I wish Ms. [redacted] the very best of luck in the next step in her educational endeavors. Best regards, [redacted]Market Business Office DirectorBryant & Stratton College
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
I’m not satisfied with the response I received from Bryant
and Stratton. All I want this school to do is to send a letter to Cardinal
Stritch stating that I do not have a formal transcript. How difficult can this be?
I should not have to sign a form to have this done.
After reading their response to my complaint I feel that
another issue has arose out of the dark. I received my Medical Assistant Certificate
from Bryant and Stratton in 2008. I
complete my courses and did my externship at froedtert hospital (I completed
160 hours) to complete my requirements. I was hired by Froedtert. Bryant & Stratton received funding for my
schooling through “workforce development Center” (government agency). I’m
confused did or did I not receive my Certificate through their school for
Medical Assistant; since the money was paid to them for my education? Regards,
[redacted]
Everything that Bryant & Stratton College had related to Ms [redacted] was sent to Cardinal Stritch University after we received Ms [redacted] release of information Ms [redacted] asked why we needed a written release and this should have been explained to here The college is required to follow FERPA laws The Family Educational Rights and Privacy Act (FERPA) (U.S.C§ 1232g; CFR Part 99) is a Federal law that protects the privacy of student education recordsThe law applies to all schools that receive funds under an applicable program of the U.SDepartment of Education Generally, schools must have written permission from the parent or eligible student in order to release any information from a student's education record That is essentially why the college needed Ms [redacted] permission to release information to Cardinal StritchWith regards to the second issue, I had to do more digging I have to apologize for this taking some time to research Ms [redacted] registered through our Professional Skills Center at the time for a non-credit bearing certificate program Typically how this worked is the third party (Workforce Development) would contract with us to hold the sessions at the college It is the sponsoring organization provided the certificate of completion Since the course was non-credit bearing there would be no transcriptsI believe Ms [redacted] received everything she needed for Cardinal Stritch University If there is anything else I can help her with I would be happy to assist her I wish Ms [redacted] the very best of luck in the next step in her educational endeavorsBest regards, [redacted] ***Market Business Office DirectorBryant & Stratton College
Good afternoon,I have attached an email (see below) sent to Ms*** from our Registrar at the Wauwatosa Campus of Bryant & Stratton College. There are not official transcripts since she only took a class for MS Word at our Professional Skills Center 9PSC) which no longer is operating in
our market. She did have some of her skills evaluated at the PSC but there is no credits for this evaluation. Ms*** was never enrolled in the college which is why there are no transcripts. Additionally, the show no record of Ms*** signing on to the parchment systems and paying for transcripts. The Registrar, Ms*** has emailed Ms*** directions on what she needs to do in order for us to release any information to CSU. Because of FERPA laws we cannot release anything until we have a written request from Ms***.Finally, is Ms*** can show proof of payment to the parchment system, the college will refund her $4.00. If there are any other questions or concerns, please contact me directly thought this email or at *** ***Best regards,*** ** *** ***Market Business Office DirectorBryant & Stratton College Good Afternoon ***,
I am the registrar at Bryant and Stratton’s Wauwatosa
Campus. I received a voicemail from you twice regarding a transcript
request. I did return your call after I received the first voicemail at
the number you provided to me of ***. I indicated on the
voicemail that we did not have a request in Parchment for transcripts for you
and that I did not have transcripts for you because you were here when we had
the Professional Skills Center. I also received another voicemail that I
had not returned your call and also returned that voicemail at the same number
of ***. I left another message on that voicemail
indicating the same information I have no record of any emails
from you at all I have also checked any undeliverable or spam
email and found nothing there. I did not get a request to send a letter
out to Cardinal Stritch (CSU) in either of the voicemails you left as
well. I did receive a voicemail from Patrick in our Career Services Department
that you had stopped in on a day I was scheduled to be off. I also
followed up with him. I have made every effort to return your calls and
have left multiple voicemails answering the questions you had.
Unfortunately, due to FERPA regulations, I would not have been able to release
any information to a third party without your written consent.
I have pulled a report from Parchment and there is nothing
in the system that I can find showing that you ordered a transcript directly
through my request inbox. I have attached the Request for Educational
Verification if you would like me to send any documents I have on file to you
or a third party. I would be happy to email, fax, or send those via mail
to you once that release is signed, dated, and returned to me. If you
would like all of the documents I have available in your file, you would just
need to check off the box that indicates Other and write in: Entire file
If you would like this faxed or sent to Cardinal Stritch, I
would need them included as a recipient with the address and to whom it should
be sent attention to
Otherwise, I can send the file to you and you can distribute
that directly to the appropriate person at CSU
Generally, we are required to keep files years. The
last piece of correspondence in the file is dated May of 2008.
Regards,
*** ***
Registrar
Bryant and
Stratton College-Wauwatosa Campus
W
Potter Rd
Wauwatosa, WI
414-302-
x
***
Everything that Bryant & Stratton College had related to Ms. [redacted] was sent to Cardinal Stritch University after we received Ms. [redacted] release of information. Ms. [redacted] asked why we needed a written release and this should have been explained to here. The college is required to follow FERPA laws. The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. Generally, schools must have written permission from the parent or eligible student in order to release any information from a student's education record. That is essentially why the college needed Ms. [redacted] permission to release information to Cardinal Stritch. With regards to the second issue, I had to do more digging. I have to apologize for this taking some time to research. Ms. [redacted] registered through our Professional Skills Center at the time for a non-credit bearing certificate program. Typically how this worked is the third party (Workforce Development) would contract with us to hold the sessions at the college. It is the sponsoring organization provided the certificate of completion. Since the course was non-credit bearing there would be no transcripts. I believe Ms. [redacted] received everything she needed for Cardinal Stritch University. If there is anything else I can help her with I would be happy to assist her. I wish Ms. [redacted] the very best of luck in the next step in her educational endeavors. Best regards, [redacted]Market Business Office DirectorBryant & Stratton College
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
I’m not satisfied with the response I received from Bryant
and Stratton. All I want this school to do is to send a letter to Cardinal
Stritch stating that I do not have a formal transcript. How difficult can this be?
I should not have to sign a form to have this done.
After reading their response to my complaint I feel that
another issue has arose out of the dark. I received my Medical Assistant Certificate
from Bryant and Stratton in 2008. I
complete my courses and did my externship at froedtert hospital (I completed
160 hours) to complete my requirements. I was hired by Froedtert. Bryant & Stratton received funding for my
schooling through “workforce development Center” (government agency). I’m
confused did or did I not receive my Certificate through their school for
Medical Assistant; since the money was paid to them for my education? Regards,
[redacted]