Smart Paralegals Inc

Review: I paid $950 dollars to smart paralegal over two years ago to help me file for my wife's visa to be approved and to bring her here to the U.S.. All documents are completed (if completed) with incorrect information and keep getting sent back from the N.V.C., Everytime I call the N.V.C they tell me that there are no actions being taken and that none of the information that was asked for has been reported or turned in at all...... Each days goes by as my wife and I spend time apart from each other and in doing so we are unhappy and not able to live are lives together or start a family. I dont know why [redacted] or his partner [redacted] are not doing there jobs and why they keep getting all information wrong on the papers submitted to the N.V.C.... No call are returned to me [redacted]. I have made several attempts to call text and email him and there are no reposes and nothing is being done about my immigration needs for my wife. I have been left in the dark and time is going by that no one can give me back. I would like to know what I can do to fire him and also get my money back that he charged me or what other legal rights or actions I can take against Smart Paralegal. Please advise me on what I should do.Desired Settlement: All money charged by Smart Paralegal and compensation for time wasted.