Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is partially satisfactory to me Spoke with itch them today and they advised they will come out, clean off today, and repaint shelterTold them this is only acceptable if they use a product to seal that is designed to withstand the moisture of the humidity within the Oklahoma client they are installing their productsTold them this is only an acceptable measure if it will fix it and not just patch repair itAdvised them that if this does not fix it they will need to come out and continue to fix it until the issue is truly resolved.Their response lacked professionalism, true care for the faulty product they sold me, and truly lacking the understanding or any type of regard to the fact that they are installing a product that is not designed to withstands the climates of the State they are manufacturing, selling, and installing their product.I truly regret doing business with this company and feel they should be held accountable for selling a faulty product that is not designed for the climate they are selling this product inThis product is too important to not be able to withstand to take climate and atmosphereThey deny any design flaw even though they admit that they only use a primer to paint the product (nothing to truly seal it and withstand the climate) and basically tried to say that all the flaws that occur with their products are caused by the consumer, very false, unprofessional, unethical, and irresponsible response to their faulty product Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is partially satisfactory to me Spoke with itch them today and they advised they will come out, clean off today, and repaint shelterTold them this is only acceptable if they use a product to seal that is designed to withstand the moisture of the humidity within the Oklahoma client they are installing their productsTold them this is only an acceptable measure if it will fix it and not just patch repair itAdvised them that if this does not fix it they will need to come out and continue to fix it until the issue is truly resolved.Their response lacked professionalism, true care for the faulty product they sold me, and truly lacking the understanding or any type of regard to the fact that they are installing a product that is not designed to withstands the climates of the State they are manufacturing, selling, and installing their product.I truly regret doing business with this company and feel they should be held accountable for selling a faulty product that is not designed for the climate they are selling this product inThis product is too important to not be able to withstand to take climate and atmosphereThey deny any design flaw even though they admit that they only use a primer to paint the product (nothing to truly seal it and withstand the climate) and basically tried to say that all the flaws that occur with their products are caused by the consumer, very false, unprofessional, unethical, and irresponsible response to their faulty product Sincerely, [redacted]