SmartZip

Initial Business Response / [redacted] (1000, 5, 2015/01/15) */ Dear Revdex.com, We have refunded [redacted] ***' funds as a result of our conversationWe were informed by Mr [redacted] that he would remove the complain upon receipt of the funds and when he returned from his tripAs of today, the funds have been returned but the complaint is still on the system Please assist us with removing the complaint from the system Thank you [redacted] Director of Client Services SmartZip

Terrible companyData is very inaccurateCost is outrageous! I had more people call me angry, saying they just moved into the home within the past year or two and have no intention of moving anytime soonI tried for months to cancel my contract, money was supposed to be refunded, but has yet to be done (waiting for months now)Extremely pissed with this companyI caution any agents I work with to stay away from themIt's a big waste of money!

Initial Business Response /* (1000, 5, 2015/09/29) */
We processed and completed a refund to the client who stated they would remove this complaint on 9/29/Client had misaligned program expectations
*** ***
Director, Client Services

Initial Business Response /* (1000, 7, 2015/08/18) */
We've executed our end of the deal but it appears that the former client has not
I've attached the refund receipts as proof of completion as well as our email communicationCan you confirm the receipt of this email and let us know
if anything else needs to be done to clear our name?
Thank you
To: '***@***.com'
Cc: '***@***.com'
Subject: SmartZip- Refund Receipts
Hi ***,
Per our conversation earlier I have gone ahead and refund all of the payments you have made to SmartZipAttached are the refund receipts for the charges from; April 30th , May 30th, and June 30th, totaling $1,You should see the fund back in your account in the next 3-daysI refund you all of the payments that you are currently disputing with Amex
When you have a moment please call Amex and stop the payment disputes for these charges, I appreciate you working with me to resolve the disputes
If there is anything else I can help you with or you have any questions regarding the refunds let me know
Regards,
*** ***
Billing Specialist

Initial Business Response /* (1000, 5, 2015/01/15) */
Dear Revdex.com,
We have refunded [redacted]' funds as a result of our conversation. We were informed by Mr. [redacted] that he would remove the complain upon receipt of the funds and when he returned from his trip. As of today, the funds...

have been returned but the complaint is still on the system.
Please assist us with removing the complaint from the system.
Thank you.
[redacted]
Director of Client Services
SmartZip