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SME Foods

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SME Foods Reviews (1)

Review: I heard of this company from a deal site. It advertised cheap jerky. I'm quite a big fan of jerky, went ahead and ordered some jerky. I waited 1-week for processing and heard nothing. I decided to email customer service. They would not respond to any emails. I contacted a few people who ordered from the site previously and they received their order promptly within 2-3 days. 15 days after, I filed a complaint with [redacted]. The company immediately generated a shipping label electronically and shipped my item in an hour. This is the type of company you will be dealing with. An incompetent, unorganized company that does not respond to customer emails or orders. They did not even respond to the [redacted] complaint. Only a tracking number was submitted to the claim. No follow up email or anything was sent. In summary, they won't ship your food until you open a dispute (them losing money).Desired Settlement: After waiting for so long and attempting to contact customer support, I just want a refund.

Consumer

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They never directly contacted me with anything. [redacted] had to issue me a tracking number after filing a dispute. The product came and it was not bad, not good. I will never deal with a company like this again.

Regards,

Business

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Description: Food Products

Address: 70 Aberdeen Rd, York, Pennsylvania, United States, 17406


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