Recently we had a situation arise with customers who wanted to rent a car for one day. While I was opening the rental agreement the husband decided that he wanted to rent the car for 2 days. I told the customers that rental insur ante cost $19.95 per day. I opened the rental agreement for 2...
days and purchased the insurance. When the wig :ooked Bt their copy of the rental agreement, she said it was too expensive and only wanted to rent the car for one day. I explained that they had already purchased 2 days of insurance and the wife said she didn't want to re the car. I asked them if they would pay for the insurance since I had already purchased it and the husband agree To avoid this situation from happening again, we have implemented a policy to explain to all customers before purchasing insurance that it is non-refundable.
Recently we had a situation arise with customers who wanted to rent a car for one day. While I was opening the rental agreement the husband decided that he wanted to rent the car for 2 days. I told the customers that rental insur ante cost $19.95 per day. I opened the rental agreement for 2...
days and purchased the insurance. When the wig :ooked Bt their copy of the rental agreement, she said it was too expensive and only wanted to rent the car for one day. I explained that they had already purchased 2 days of insurance and the wife said she didn't want to re the car. I asked them if they would pay for the insurance since I had already purchased it and the husband agree To avoid this situation from happening again, we have implemented a policy to explain to all customers before purchasing insurance that it is non-refundable.