I had scheduled an apptfor my children with DrTharpOur initial exam, on August 3rd, 2015, DrTharp was very kind and knowledgeableAll three of my children were seen We got along so well that when I expressed interest in the eye x-rays, DrTharp said that I could come into her office and she would teach me some things (like an intern position) While I wanted to, I said that I would not be able to since I am permanently disabled and I would hate to have her depend on me and I knew I wouldn't be able to fully commit
One of my children had been experiencing headaches for approxtwo years and upon examination, DrTharp stated that she could "see how tightly wound the blood vessels were behind the cornea" and that she did believe that they had "migraines with aura." She then suggested that I take them to a pediatric neurologist
I took my child to a pediatric neurologist office on August 10th,
Due to a custody issue during the fall of based around the migraines and medication prescribed by the pediatric neurologist, I called DrTharp's office to ask for a consult letter from DrTharp
During this conversation (which my mother also heard as I was driving and on speaker phone) DrTharp stated she would have to "find my childs medical file and it would take her some time" My mother stated that it sounded like DrTharp was "intimidated" due to her reaction
On November 23rd & 24th, I contacted her office again requesting a consult noteJordan told me that she would pass the message along to DrTharp and that it would cost me $.50/page for my children's records I gave Jordan my credit card info and told her to charge me for the records as I want the children's records faxed to me that day I also told Jordan to please call my home line before she faxed anything as I will need to switch the line over to receive faxes She agreed and charged my bank account $for the records
During these two days I did talk with DrTharp once During our discussion she called me "a liar." She said that "she did not say my child had migraines with aura." She again suggested that I take my child to a pediatric neurologistI told her that I had already on 8/10/ However, DrTharp became so unfocused, she just continued to talk over me and call me names and say that she never said these things
Shocked, I called the following SaturdayWhen someone answered I asked if they were open They said "yes" and I said "thank you." I then went to the office to get my children's records that weren't faxed Upon arriving the office door was locked DrTharp then came out with one of my children's medical records I asked her to get the rest of the children's medical recordsShe shut the door again, locked it, and went back to the desk in the front of the waiting room I could not imagine why I was being treated like this Looking through the paperwork I was handed there was also a letter suggesting that "my children and I find another optometry office." I have never been asked to leave a clinic and I wasn't even sure what I/we had done wrong She then handed me the rest of my children's recordsI asked her to refund the charge for my children's medical records I crumpled up the letter and stuck them in the door handle that again had been locked by herThe $was refunded promptly
DrTharp is well aware that complaints regarding her behavior were going to be filed by me At the very same time, I know that another office involved in my children's medical care was also being harassed by my ex While they voiced their concerns they did not behave in such a poor attitude as DrTharp didDrTharp's records do state that my child has migraines and that they should see a pediatric neurologist So why was I treated this way again?
I would never refer anyone to this officeI will always tell people in the are to never take themselves/family to DrTharp's office based off of this one experience with her She truly is a bad mark on the medical communities best efforts and practices!
I had scheduled an apptfor my children with DrTharpOur initial exam, on August 3rd, 2015, DrTharp was very kind and knowledgeableAll three of my children were seen We got along so well that when I expressed interest in the eye x-rays, DrTharp said that I could come into her office and she would teach me some things (like an intern position) While I wanted to, I said that I would not be able to since I am permanently disabled and I would hate to have her depend on me and I knew I wouldn't be able to fully commit
One of my children had been experiencing headaches for approxtwo years and upon examination, DrTharp stated that she could "see how tightly wound the blood vessels were behind the cornea" and that she did believe that they had "migraines with aura." She then suggested that I take them to a pediatric neurologist
I took my child to a pediatric neurologist office on August 10th,
Due to a custody issue during the fall of based around the migraines and medication prescribed by the pediatric neurologist, I called DrTharp's office to ask for a consult letter from DrTharp
During this conversation (which my mother also heard as I was driving and on speaker phone) DrTharp stated she would have to "find my childs medical file and it would take her some time" My mother stated that it sounded like DrTharp was "intimidated" due to her reaction
On November 23rd & 24th, I contacted her office again requesting a consult noteJordan told me that she would pass the message along to DrTharp and that it would cost me $.50/page for my children's records I gave Jordan my credit card info and told her to charge me for the records as I want the children's records faxed to me that day I also told Jordan to please call my home line before she faxed anything as I will need to switch the line over to receive faxes She agreed and charged my bank account $for the records
During these two days I did talk with DrTharp once During our discussion she called me "a liar." She said that "she did not say my child had migraines with aura." She again suggested that I take my child to a pediatric neurologistI told her that I had already on 8/10/ However, DrTharp became so unfocused, she just continued to talk over me and call me names and say that she never said these things
Shocked, I called the following SaturdayWhen someone answered I asked if they were open They said "yes" and I said "thank you." I then went to the office to get my children's records that weren't faxed Upon arriving the office door was locked DrTharp then came out with one of my children's medical records I asked her to get the rest of the children's medical recordsShe shut the door again, locked it, and went back to the desk in the front of the waiting room I could not imagine why I was being treated like this Looking through the paperwork I was handed there was also a letter suggesting that "my children and I find another optometry office." I have never been asked to leave a clinic and I wasn't even sure what I/we had done wrong She then handed me the rest of my children's recordsI asked her to refund the charge for my children's medical records I crumpled up the letter and stuck them in the door handle that again had been locked by herThe $was refunded promptly
DrTharp is well aware that complaints regarding her behavior were going to be filed by me At the very same time, I know that another office involved in my children's medical care was also being harassed by my ex While they voiced their concerns they did not behave in such a poor attitude as DrTharp didDrTharp's records do state that my child has migraines and that they should see a pediatric neurologist So why was I treated this way again?
I would never refer anyone to this officeI will always tell people in the are to never take themselves/family to DrTharp's office based off of this one experience with her She truly is a bad mark on the medical communities best efforts and practices!