Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to
me I do want to note that in order to get the repair, I was required to sign a waver that warrantied the repair for only months, after which I am required to fix their repair if it breaks again I'm not sure that this was the best customer friendly approach that they could have taken Outside of this, the complaint was responded to very quickly in a courteous and professional manor
Regards, *** ***
I have worked with Seniors Benefit, Inc. since I retired at the age of 65. Or rather, they have worked with and FOR ME!!! That's been about 2 1/2 years and it has been a wonderful relationship. I had absolutely no idea about Medicare and was really rather lazy about investigating what I needed to do. I visited the Seniors Benefit office and was introduced to Pam C., one of the agents. She honestly took me under her wing and helped me...really HELPED me by explaining so many things. She will go to any length to help straighten out some really bad insurance snafus (and I've had more than my share!). The cost is nothing to the client. All the folks in the office are great but Katy, the receptionist and all around Girl Friday is tireless. In an era of lousy customer service, these folks could write the book on taking care of their customers.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to
me I do want to note that in order to get the repair, I was required to sign a waver that warrantied the repair for only months, after which I am required to fix their repair if it breaks again I'm not sure that this was the best customer friendly approach that they could have taken Outside of this, the complaint was responded to very quickly in a courteous and professional manor
Regards, *** ***
Greenville Water has resolved this situation to the satisfaction of our customer.
Thank you.
I have worked with Seniors Benefit, Inc. since I retired at the age of 65. Or rather, they have worked with and FOR ME!!! That's been about 2 1/2 years and it has been a wonderful relationship. I had absolutely no idea about Medicare and was really rather lazy about investigating what I needed to do. I visited the Seniors Benefit office and was introduced to Pam C., one of the agents. She honestly took me under her wing and helped me...really HELPED me by explaining so many things. She will go to any length to help straighten out some really bad insurance snafus (and I've had more than my share!). The cost is nothing to the client. All the folks in the office are great but Katy, the receptionist and all around Girl Friday is tireless. In an era of lousy customer service, these folks could write the book on taking care of their customers.