Complaint: [redacted] I am rejecting this response because:Smith pump's employee informed me that the cause of the damage was moisture and that they had sealed the box They failed to seal the entire box and it continued to allow moisture inside A year later I was forced to pay $to entirely replace the box I will also add the owner NEVER offered to come back out to inspect the box So all in all I ended up pay for the initial box (over $1000), another $to supposedly get it repaired and sealed and now another $for a new box Smith Pump did all they could to place blame on others and not stand behind their product Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:Smith pump's employee informed me that the cause of the damage was moisture and that they had sealed the box They failed to seal the entire box and it continued to allow moisture inside A year later I was forced to pay $to entirely replace the box I will also add the owner NEVER offered to come back out to inspect the box So all in all I ended up pay for the initial box (over $1000), another $to supposedly get it repaired and sealed and now another $for a new box Smith Pump did all they could to place blame on others and not stand behind their product Regards, [redacted]