Smith's Lawnage Incentives

10/2/17Revdex.com [redacted]ON SATURDAY 9-16-17 AT 515PM I GOT A TEXT FROM THE OWNER. SHE SAID HER ENTIRE FRONT LAWN WAS DRENCHED IN WATER, RUNNING DOWN THE STREET. SHE HAS A MASTER VALUE, AND THIS IS HIGHLY UNLIKELY, HIGHLY IMPOSSIBLE UNLESS THE OWNER WAS WATERING OUT OF THE WATER CODE ON A SATURDAY AT...

515PM, AND EVEN THEN IT WOULD HAD WETTED A FEW MINUTES. UPON HER TEXT I EXPLAINED TO HER I WAS IN HOUSTON, WITH MY DAUGHTER, BEING A FATHER, AND I WASN’T AROUND, NOR WAS THE IRRIGATOR. YOU KNOW, HOUSTON, WHERE THE FLOODING WAS. NOT ONE REMORSE VIP FROM OWNER. OWNER COULD UNDERSTAND IT WAS NON-BUSINESS HOURS, YET I ANSWERED HER TEXT BEAUSE OF LOYALTY TO HER AND THE FRIENDSHIP OF HER AND A FAMILY MEMBER.I TOLD HER I COULD NOT COMEOVER AND LOOK, CUT THE VALVE OFF. THE OWNER GOT IRATE AND RIGHT AWAY SAID IF I COULD NOT GET TO HER HOUSE ASAP, SHE WAS FILING A LAWST, A Revdex.com CLAIM, AND CONTACTING HER LAWYER. I TOLD HER THEN, SHE WAS PATHETIC. IN THE SAME CONVERSATION THE OWNER TOLD US TO NEVER COME BACK. I GUESS SHE HAS CONCELLED HER WARRANTY AS WELL. WE DO NOT OFFER A MONEY BACK GUARANTEE ON A SPRINKLER SYSTEM THAT IS 100% NOR SHOULD WE. THE WARRANTY WE HAD GIVEN WAS THE BEST IN INDUSTRY JUST BECASU SHE HAD 1 PIPE PULL AWAY FOR HIGH PRESSURE. MANY MONTHS LATER, DOES NOT WARRANT A REFUND.THE OWNER HAS A COPY OF HER PERMIT. SHE HAS A COPY OF THE IRRIGATORS LICENSE. THE IRRIGATOR, WHICH IS THE ONE THAT PULLS PERMITS, HAD BACK TO BACK EMERGENCIES IN MEXICO. THE OWNER DIDN’T GET HER PERMIT ON DEMAND, BECAUSE OF THIS. HER SYSTEM IS, AND ALWAYS HAS BEEN 100%.IN REGARD TO THE COMPLETE SPRINKLER SYSTEM. HER INVOICE STATES SPRINKLER SYSTME, AND IT WAS COMPLAINT INITIALLY AS AGREED. THE OWNER AND MYSELF WALKED HER BACKYARD AND DISCUSSED IT IN DETAIL. SHE WANTED JUST WATER OFF HER PORCH. NOT AROUND THE POOL, NOT ALONG BACK FENCE. I EXPLAINED THAT WEWOULD INSTALL A BIG ENOUGH CONTROLLER THAT IF LATER ON SHE WANTED THIS, IF COULD BE ADDED EASIER. AT THE TIME SHE HAD ONLY POTS ON HER PORCH AND BASICALLY A LARGE PALM IN GROUND. AFTER SOME TIM ETHE OWNER DECIDED IT WASN’T ENOUGH WATER SO AT NO ADDED CHARGE THE IRRIGATOR WENT BACK AND TOOK OUT HIS DRIP ZONE, AND PUT IN A POP UP ZONE, AND IN THE POOL AREA. AT THIS TIME THE OWNER HAD PUT POTS IN GROUND, NO WONDER THEY WERE NOT GETTING WATER. AGAIN, NO CHARGE.THE OWNER HAD RECEIVED HER PERMIT, AND IRRIGATOR LICENSE HER SYSTEM IS 100%, AND WE HAVE AT NO CHARGE ADDED.MY IRRIGATOR ON A SUNDAY, THE NEXT MORNING, AT 8:30 AM WENT TO HER HOUSE, RE-GLUED THE PIPE. HE RAND DOORBELL TWICE, WALKED TO HER GATE WHERE HER WHITE DOG WAS. PEOPLE LOOKED OUT THE WINDOW. HE LEFT MUDDY AREA ON SIDEWALK. YET THE OWNER NEVER KNEW AS SHE SAYS. HE FIXED HER LEAK ON A OFF DAY. HER ENTIRE YARD NEVEER WAS SATURATED, ON A SMALL AREA WET. THE IRRIGATOR ALSO INSPECTED THE FRONT AREAS. THE SAYING OF THE OWNER THAT I SENT HOURS AND HOURS OF DRUNK TEXT, TOTALLY UNACCEPTABLE. ANYONE ONE THAT KNOW ME, KNOWS SO.THE OWNER STATES SHE GOT 2 OTHERS TO TELL HER THEY WOULD HAVE INSTALLED FOR 3500. THAT EXACLY WHAT WE DID EXCEPT SHE ADDED THICKER PIPE TO THE BILL, SO DID WE, AND WE TOLD HER WE WOULD AND WE TOLD HER THE PRICE. WE ALSO ADDED TAX, AS WE SHOULD, AS WE TOLD HER THAT TOO.THE OWNER HAS BEEN WELL TAKEN CARE OF, WE AGREED ON PRICE, AS WE BOTH WALKED AND WAS SHOWN EXACTLY WHAT WE’D DO. WE ADDED MORE WATER, AT NO CHARGE.SHE HAS HER PERMIT AND COPIES.WE FIXED HER ONLY REPAIR ON A OFF DAY, AT NO CHARGE.HER SYSTEM IS 100%SHE HAS ASK US TO NEVER COME BACK, OUT OF BEING DISGRUNTLED. WE DESERVE AN APOLOGY FROM THE OWNER. IVE EXPLAINED TO HER WE ARE ON LOCATION TO DO GOOD, SHE FROM DAY 1 THINKS DIFFER. WE DO NOT OFF A MONEY BACK POLICY.NEVER HAVE HAD TO, AND RIGHTFULLY.