I am extremely sorry that this resolution took much longer than it should have taken. We promise that our services meet all expectations. I followed up and the originally installed vent cover has been replaced with a different cover. We have hundreds of the original installed successfully; however...
this one was not acceptable. Please do not hesitate to let me know if you are not completely satisfied with this new cover. Thank you for bringing this issue to my attention. Glen M[redacted]
I had already called Ms [redacted] before knowing there was a complaint. She was very kind to accept my apology and resolution. After the fact, she told me about the Revdex.com complaint and that she would resolve it. She wrote back to me that she had been on the Revdex.com site to resolve it August 8. She...
and I both thought it was resolved. Please follow up with her or let me know if I need to do any more.Thank you.Glen M[redacted]
I am extremely sorry that this resolution took much longer than it should have taken. We promise that our services meet all expectations. I followed up and the originally installed vent cover has been replaced with a different cover. We have hundreds of the original installed successfully; however...
this one was not acceptable. Please do not hesitate to let me know if you are not completely satisfied with this new cover. Thank you for bringing this issue to my attention. Glen M[redacted]
I had already called Ms [redacted] before knowing there was a complaint. She was very kind to accept my apology and resolution. After the fact, she told me about the Revdex.com complaint and that she would resolve it. She wrote back to me that she had been on the Revdex.com site to resolve it August 8. She...
and I both thought it was resolved. Please follow up with her or let me know if I need to do any more.Thank you.Glen M[redacted]