We appreciate Mr [redacted] ' business over the last years and endeavor to keep him as a customer The customer should have contacted us in December when he was experiencing problems and we would have been happy to assist We still are willing to assist Mr [redacted] with his issue, even though his lamp failure was reported over month past the generous month warranty period that we offerWhile we cannot grant a $refund for a failed lamp that was not reported until well past the expiration of the warranty period, we are willing to make a generous concession by replacing the failed lamp Mr [redacted] needs to contact us at [redacted] x [redacted] and we will be happy to assist with that transaction
We appreciate Mr. [redacted]' business over the last 10 years and endeavor to keep him as a customer. The customer should have contacted us in December 2014 when he was experiencing problems and we would have been happy to assist. We still are willing to assist Mr. [redacted]...
with his issue, even though his lamp failure was reported over 1 month past the generous 6 month warranty period that we offer. While we cannot grant a $159 refund for a failed lamp that was not reported until well past the expiration of the warranty period, we are willing to make a generous concession by replacing the failed lamp. Mr. [redacted] needs to contact us at [redacted] and we will be happy to assist with that transaction.
We appreciate Mr [redacted] ' business over the last years and endeavor to keep him as a customer The customer should have contacted us in December when he was experiencing problems and we would have been happy to assist We still are willing to assist Mr [redacted] with his issue, even though his lamp failure was reported over month past the generous month warranty period that we offerWhile we cannot grant a $refund for a failed lamp that was not reported until well past the expiration of the warranty period, we are willing to make a generous concession by replacing the failed lamp Mr [redacted] needs to contact us at [redacted] x [redacted] and we will be happy to assist with that transaction
We appreciate Mr. [redacted]' business over the last 10 years and endeavor to keep him as a customer. The customer should have contacted us in December 2014 when he was experiencing problems and we would have been happy to assist. We still are willing to assist Mr. [redacted]...
with his issue, even though his lamp failure was reported over 1 month past the generous 6 month warranty period that we offer. While we cannot grant a $159 refund for a failed lamp that was not reported until well past the expiration of the warranty period, we are willing to make a generous concession by replacing the failed lamp. Mr. [redacted] needs to contact us at [redacted] and we will be happy to assist with that transaction.