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Smokey Point Acupuncture

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Smokey Point Acupuncture Reviews (2)

Complaint: [redacted]
I am rejecting this response because:I object to the fact that Smokey Point and Leslie R[redacted] could not be bothered to respond to my validly raised issues. I will be filing a complaint with the Washington State Department of Health.
Sincerely,
[redacted]

To: [redacted] Revdex.com   From: Leslie R[redacted], L.Ac, CHHC     Dear [redacted],   Thank you for your letter of June 9th, 2017.  It brings light onto the cryptic text I received on that same day from the customer making this complaint that said only,...

“hahahahahahaha”.    Although your letter indicates that a HIPPA release was offered and accepted on 6/9/2017 I have no record of one, therefore I will offer as much information as possible while protecting the rights of the customer.    I have attached both a 6-month Coaching Program Agreement of February 12, 2016, a Program Withdrawal Letter of Agreement of June 11, 2016 and a follow-up letter of July 29, 2016 for your review. The names have been deleted to protect the rights of the customer but please note that these documents were written specifically for this customer.   The Program Withdrawal Letter of Agreement notes the customers request to withdraw from the 6-month Coaching Program Agreement that began on February 12, 2016. In consideration of the customers request I agreed to end the program and refund payment for services not yet received with the following stipulations:   1. A signed Program Withdrawal Letter of Agreement (see attached) by the customer. The Program Withdrawal Letter of Agreement states that the Coaching Program Agreement of February 12, 2016 comes to an end when the Coach receives a signed Program Withdrawal Letter of Agreement from the customer stating no future obligation what so ever on either part, except refund amounts agreed upon and clearly described in the Program Withdrawal Letter of Agreement.    2. Included in the Program Withdrawal Letter of Agreement is the agreement that once the terms of the Program Withdrawal Letter of Agreement are met by both parties, both parties agree to part ways without incident and that no harm has been inflicted in any way to either party, whether in body, mind or spirit.    3. The total refund due equals $1570 and is calculated as total amount paid ($3300) less total cost of each individual service the customer received ($1730). The refund payment schedule was set to be paid over 3 months exactly as the coaching fee had been paid by the customer.  Refund schedule: $570 was to be mailed within 24 hours of receipt of the signed Program Withdraw Letter of Agreement, $500 to follow in 30 days after refund payment #1 and $500 to follow in 30 days after refund payment #2.    The Program Withdrawal Letter of Agreement was sent via certified mail to the customer over 1 year ago on June 11, 2016 but was never signed and returned to me. I sent a second follow up letter to the customer on July 19, 2016 requesting her signature on the Program Withdrawal Letter of Agreement so that I could issue a refund as stated in the Program Withdrawal Letter of Agreement but never received a reply.    Your letter to me a June 9, 2017 states that the customer’s desired settlement is a complete refund of $1570. This is the original refund amount I offered over 1 year ago with the stipulations above. This refund is still available to the customer with the stipulations as listed above. As a responsible business owner I must have a signed Program Withdrawal Letter of Agreement from the customer that states her agreement to end of the 6-month Coaching Program Agreement entered into on February 12, 2016 before issuing a refund.    Thank you for your attention to this dispute.    Sincerely,   Leslie R[redacted]@gmail.com POB 15705 Seattle, WA 98115

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Address: 3210 Smokey Point Dr # 100, Seattle, Washington, United States, 98223-7805

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www.smokeypointeacupuncture.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Smokey Point Acupuncture, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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