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Smoochy Brands, LLC

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Reviews Smoochy Brands, LLC

Smoochy Brands, LLC Reviews (14)

Misleading and Fake
I signed up for 24hr trial membership. But instead I was mislead and enticed to chat which thst was what I thought the trail consisted of. Upon starting that chat without my knowledge I Got charged for the premium account. It shafy business how I was charged for the premium account before even being charged for the trial. Typically the consumer gets charged after the trial. They gave false information by even having a "trial" in actuality the trial is a smoke screen to sneak in yhe premium account. Very shady company! Then the women I chatted with sounded like they were automated systems. The whole website is falsely advertised and its only purpose online is to take advantage of lonly people stealing their money. I had absolutely no clue I would be charged before the trial ended. This site has one goal and one goal only, to take advantage of honest people. I need this site offline immediately!
Misleading and Fake

Smoochy Brands Ltd is the company behind WellHello.com, and we have found the evidence that suggest this company creates fake dating profiles of women and fills them up with fake photographs, mapersonal information, fictional interests, etcThese profiles are called “Love Hostesses” and are indicated by a green heart iconThis is a signal that the person you see on the photos is most likely not the one behind the profile

Smoochy Brands, LLC North Goodman Street Rochester NY Tuesday, September 5, Revdex.com Complaint ID: [redacted] ( [redacted] ) Dear [redacted] Thank you for getting in touch with and forwarding us the complaint sent in by Mr [redacted] from USWe sincerely apologize for the delay in our reply, since we received the two complaints from Mr [redacted] in September only – Revdex.com Complaints References: [redacted] ( [redacted] ) and [redacted] ( [redacted] )We were able to find his account in our database and we are refunding the transaction on itPlease allow business days for the banks to process the refundsHere are his accounts details: Member information • NAME: [redacted] • E-MAIL: [email protected] • USERNAME: [redacted] • SIGNUP DATE: Aug • CANCELLED: Yes • ZIP CODE: [redacted] • COUNTRY: US • IP: [redacted] (United States) We have 24/email support, live chat support and phone support waiting to attend customer’s inquiriesWe take customer complaints and requests very seriously and are quick to attend their inquiriesPlease let us know if there are any questions or concerns from the client’s sideYours sincerely, Customer Support

Thank you for getting in touch with and forwarding us the complaint sent in by Mr [redacted] from USWe were able to find his account in our database and we are refunding all the transactions on itPlease allow business days for the banks to process the refundsHere are his accounts details: Member information • E-MAIL: [redacted] @hotmail.com • USERNAME: [redacted] • SIGNUP DATE: Dec • CANCELLED? Yes • ZIP CODE: [redacted] • COUNTRY: US • [redacted] (Canada) We have 24/email support, live chat support and phone support waiting to attend customer’s inquiriesWe take customer complaints and requests very seriously and are quick to attend their inquiriesPlease let us know if there are any questions or concerns from the client’s sideYours sincerely, Customer Support

Smoochy Brands, LLC
Owners of the site wellhello.com ripped me off $39.95 for a monthly subscription I did not authorize..I want a refund
[protected]@gmail.com
ELOGHOSA OMWANOR
[protected]
GUARANTY TRUST BANK PLC

Thank you for getting in touch with and forwarding us the complaint sent in by Mr*** B *** from US. We were able to find his account in our database and we are refunding the transaction in amount 39.95$ on itPlease allow business days for the banks to process the refund. We
have 24/email support, live chat support and phone support waiting to attend customer's inquiriesWe take customer complaints and requests very seriously and are quick to attend their inquiries. Please let us know if there are any questions or concerns from the client's side. Yours sincerely, Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Business responded stating that they have refunded the consumer on 1/7/

Business Response to a ComplaintComplaint ID#:[redacted]Company Name:Smoochy Brands LLCCompany Contact:sergiCompany Phone:0034691261622Company Email:[redacted]Person Who Sent the Complaint:[redacted]Staff Member:Response:We have received the complain and we would like to attend it...

quick but we may need some extra information. We have no account under the person who sent the complaint, can you please provide a screen shoot of the pictures you want to remove from our sites? Thanks in advanceSent on: 12/19/2017 1:13:30 PMSent by: 62.97.83.146

Smoochy brands, llc 274 north goodman street rochester ny 14607 tuesday, september 5, 2017 revdex.com complaint id: [redacted] ([redacted]) dear [redacted] thank you for getting in touch with and forwarding us the complaint sent in by mr. [redacted] from us. We sincerely apologize for the delay in...

Our reply, since we received the two complaints from mr. [redacted] in september only – revdex.com complaints references: 1[redacted] ([redacted]) and [redacted] ([redacted]). We were able to find his account in our database and we are refunding the transaction on it. Please allow 7 business days for the banks to process the refunds. Here are his accounts details: member information • name: [redacted] • e-mail: [email protected] • username: [redacted] • signup date: 2 aug 2017 • cancelled: yes • zip code: [redacted] • country: us • ip: [redacted] (united states) we have 24/7 email support, live chat support and phone support waiting to attend customer’s inquiries. We take customer complaints and requests very seriously and are quick to attend their inquiries. Please let us know if there are any questions or concerns from the client’s side. Yours sincerely, customer support

Thank you for getting in touch with and forwarding us the complaint sent in by Mr. [redacted]. We were able to find his account in our database and confirm that the requested transaction was already refunded on 19th of December 2017. We would like to add that we have 24/7 email support, live chat support and phone support waiting to attend customer’s inquiries. We take customer complaints and requests very seriously and are quick to attend their inquiries. Please let us know if there are any questions or concerns from the client’s side. Yours sincerely, Customer Support

Thank you for getting in touch with and forwarding us the complaint sent in by mr. [redacted] from us. We were able to find his account in our database and we are refunding all the transactions on it. Please allow 7 business days for the banks to process the refunds. Here are his accounts...

Details: member information • e-mail: [redacted] @hotmail.com • username: [redacted] • signup date: 7 dec 2017 • cancelled? Yes • zip code: [redacted] • country: us • [redacted] (canada) we have 24/7 email support, live chat support and phone support waiting to attend customer’s inquiries. We take customer complaints and requests very seriously and are quick to attend their inquiries. Please let us know if there are any questions or concerns from the client’s side. Yours sincerely, customer support

Smoochy Brands Ltd is the company behind WellHello.com, and we have found the evidence that suggest this company creates fake dating profiles of women and fills them up with fake photographs, made-up personal information, fictional interests, etc. These profiles are called “Love Hostesses” and are...

indicated by a green heart icon. This is a signal that the person you see on the photos is most likely not the one behind the profile.

Thank you for getting in touch with and forwarding us the complaint sent in by mr.[redacted] e [redacted] from us. We sincerely apologize for the delay in our reply.We were able to find his account in our database and we are refunding thetransaction on it. Please allow 7 business days for the banks to...

Process the refunds.Here are his accounts details:member informatione-mail: [redacted]username[redacted]signup date: 18 aug 2017cancelled: yeszip code: 95240country: usip: [redacted] (united states)we have 24/7 email support, live chat support and phone support waiting to attendcustomer's inquiries. We take customer complaints and requests very seriously andare quick to attend their inquiries.Please let us know if there are any questions or concerns from the client's side.Yours sincerely,customer support

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Address: 274 N. Goodman St. Suite B275, Rochester, New York, United States, 14607

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