Purchased phone plus contract 3/24/Company replied to one email I had sent trying to terminate my service with them Purchased phone and plan 3/24/from Snapfon, when received it did not work where I liveCompany sent a new SIM card when I sent an email trying to return my phone as they have a day guarantee return policyNew SIM card arrived 4/7/but did not remedy the problemThe emergency SOS service was the main reason for purchasing this item as my health is not goodContacting this company by phone is impossible as no one ever answers and you must always leave a message that is never returned
The phone was sent to them for repair or replacementI was told there was nothing wrong with the phone and they sent it backIt does not workI purchased the phone for my year old mother for Christmas and was very happy with the phone at the beginningAfter a couple of months it began to not function properlyThe phone would ring when she called me and I would answer but neither she nor I could hear anythingI tried resetting the volume, etcand learned that she could use the phone as a speakerphoneThat worked but then the phone began dropping the calls shortly after the call was madeI sent the phone in with an explanation of the problem and they sent it back to us saying that the phone was fine but we should get a new sim card I got the new sim card and the phone began having the very same problemMy daughter took the phone to see what she could do and started by removing the batteryShe did get the phone to work but only for a very short time and then it began to ha
Purchased phone plus contract 3/24/Company replied to one email I had sent trying to terminate my service with them
Purchased phone and plan 3/24/from Snapfon, when received it did not work where I liveCompany sent a new SIM card when I sent an email trying to return my phone as they have a day guarantee return policyNew SIM card arrived 4/7/but did not remedy the problemThe emergency SOS service was the main reason for purchasing this item as my health is not goodContacting this company by phone is impossible as no one ever answers and you must always leave a message that is never returned
I cannot get any response from them No return emails, or phone response I am cancelling my service and requesting my money back
I received an *** phone with charger and sim card on 12/30/ It was activated on 1/4/ I was given mths unlimited plan free The order # is XXXXX I have been trying to contact them because I have questions I was sent phones, chargers and sim cards I returned phone, charger, and sim card I only received money back for phone I did not receive credit for the charger or the sim card This amount is $for the charger and $for the sim card I returned the phone I have with the charger and sim cardI sent an email to them about this and still no response Please help The cell phone # is XXX XXX-XXXX
Purchased phone plus contract 3/24/Company replied to one email I had sent trying to terminate my service with them Purchased phone and plan 3/24/from Snapfon, when received it did not work where I liveCompany sent a new SIM card when I sent an email trying to return my phone as they have a day guarantee return policyNew SIM card arrived 4/7/but did not remedy the problemThe emergency SOS service was the main reason for purchasing this item as my health is not goodContacting this company by phone is impossible as no one ever answers and you must always leave a message that is never returned
The phone was sent to them for repair or replacementI was told there was nothing wrong with the phone and they sent it backIt does not workI purchased the phone for my year old mother for Christmas and was very happy with the phone at the beginningAfter a couple of months it began to not function properlyThe phone would ring when she called me and I would answer but neither she nor I could hear anythingI tried resetting the volume, etcand learned that she could use the phone as a speakerphoneThat worked but then the phone began dropping the calls shortly after the call was madeI sent the phone in with an explanation of the problem and they sent it back to us saying that the phone was fine but we should get a new sim card I got the new sim card and the phone began having the very same problemMy daughter took the phone to see what she could do and started by removing the batteryShe did get the phone to work but only for a very short time and then it began to ha
Purchased phone plus contract 3/24/Company replied to one email I had sent trying to terminate my service with them
Purchased phone and plan 3/24/from Snapfon, when received it did not work where I liveCompany sent a new SIM card when I sent an email trying to return my phone as they have a day guarantee return policyNew SIM card arrived 4/7/but did not remedy the problemThe emergency SOS service was the main reason for purchasing this item as my health is not goodContacting this company by phone is impossible as no one ever answers and you must always leave a message that is never returned
I cannot get any response from them No return emails, or phone response I am cancelling my service and requesting my money back
I received an *** phone with charger and sim card on 12/30/ It was activated on 1/4/ I was given mths unlimited plan free The order # is XXXXX I have been trying to contact them because I have questions I was sent phones, chargers and sim cards I returned phone, charger, and sim card I only received money back for phone I did not receive credit for the charger or the sim card This amount is $for the charger and $for the sim card I returned the phone I have with the charger and sim cardI sent an email to them about this and still no response Please help The cell phone # is XXX XXX-XXXX