Snaz75.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]I sent something the same time that I sent boots back and further than your located store and they got their items so what's the problem they need to go look where they made me send items back to [redacted] Regards, [redacted]

We have checked our warehouse and at our local post office and the shoes have not been receivedWe cannot process a return without the itemWe advised the customer to send us the tracking information and they have not done soWe assume the customer has sent them back to the wrong address or company as we have not received this return

As per ***s email she sent back the boots on June 30thWe have not received her return as of yetWe repeatedly asked for the return tracking information which she does not haveAs stated on our website, returns are generally processed within days of receiving the itemWe can only assume
the return has not been receivedIf it has been it will be processed by the end of the week

I sent something the same time that I sent boots back and further than your located store and they got their items so what's the problem they need to go look where they made me send items back to *** *** *** *** ** *** *** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I sent something the same time that I sent boots back and further than your located store and they got their items so what's the problem they need to go look where they made me send items back to [redacted]
Regards,
[redacted]

We have checked our warehouse and at our local post office and the shoes have not been received. We cannot process a return without the item. We advised the customer to send us the tracking information and they have not done so. We assume the customer has sent them back to the wrong address or company as we have not received this return.