SNK Texas Construction

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.I once again reject the response by the business on the grounds it is completely false.  I never said I would not compromise I only said I would not pay any more money until the job was completed.  Since August 28, coincidentally the day after making a claim, I received one call demanding more money to texture the walls.  When I refused to pay any more money until the job was complete I was told that I was "uncompromising" and hung up on.  There has not been any attempt at contact to compromise on a schedule to complete the work promised since I was hung up on on August 28th.  Since I did not hear any response after 10 days I was left with no other choice than to file a lawsuit against the business.  It is stated in the response by the business that it was unsafe to have items on the outside of the room.  Items that were on the outside wall had nothing to do with texturing and finishing electrical work.  These items had already been moved once when it was requested and no one showed up to work so they sat outside and our time was wasted moving things unnecessarily.  No significant progress has been made on this project since mid July when I refused to pay any more money ($5,925 was already paid on $7,125 bill, well more than half of the deposit that was required under the contract).  Given the circumstances I have had no other recourse than to file a complaint.  Numerous requests were made to show up and do the work but these were ignored, unanswered or just plain put off.  Any business that contracts to do a job then does not follow thru on that promise deserves to be held accountable.  The fact that after over 4 months I was left with a room that is only partially complete is evidence in itself.  I have lost time and use of an office that has cost me well in addition to what was paid to the contractor.  Renting an office should not be necessary when I paid to have one built.Thru his work I was left with hanging live electrical wires, bubbled tape, walls with no texture or paint, gaps in door frames, framing not attached to supports, insulation hanging and/or places where it is not installed fully,  a garage door not fully installed, a window ac frame with a large hole because it was cut too big, holes in drywall from attempting to connect wires, all that make this space an unusable room with no water lines.  Again the behavior of the business and the evidence of the unfinished job have left no other option but to hold this business accountable for their action of taking money to do a job then not working in a timely manner to complete the job as contracted.  Regards,[redacted] 
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.Response by the business is misleading and completely false, there is maybe 35% complete, no where near 90% as claimed.  The business was hired to do a job and while the completion date was not written on the contact there was a verbal agreement on more than one occasion and was witnessed.  There was never a period of time during this project that anyone ever showed up everyday or even have a full day worked.  Many mornings a text was received stating that there was an emergency at another job and he would not be able to work that day.   We even had a meeting regarding our concerns with the lack on time spent on the job once the second payment was made and an agreement that more time would be spent at our site.It was stated in the beginning that this project was an office and the day to day activities and main contact would be handled by another individual, I would only be involved with the financial aspects.  Many times arrangements were made and things moved only to have no one show up to do any work.  By his own admission in the response and documentation there was $5,925 paid on $7,125 bill, well more than half of what was called for in the contract with a "promise" that no more would be due until the job was completely finished.  Beginning in July we began receiving messages that the business owner did not have enough money to finish the job and would not do any more work until we paid him more money.  When asked for receipts he refused to provide any documentation of materials purchased, we purchased the majority of those materials.  From that point forward no work has been completed and we are left with hanging live electrical wires, bubbled tape, walls with no texture or paint, gaps in door frames, framing not attached to supports, insulation hanging and/or places where it is not installed fully,  a garage door not fully installed, a window ac frame with a large hole because it was cut too big, holes in drywall from attempting to connect wires, all that make this space an unusable room with no water lines.  One picture of the current state of this job is attached, this began May 26.Calling and texting a business owner to do a job that was paid for is not considered harassment, it is only asking the owner to show up and stand behind the obligation of performing the job it was hired to do.  This is communication that should not have been necessary if the job was being done. In the last phone call by the business more money was requested and it was stated that if I would give them more money I would be put back on the schedule.  I responded that we have already paid nearly $6,000 and when documentation could be provided that expenses were that much I was then called petty and uncompromising for not giving them more money and then was hung up on.  That was the last of the communication so if it was stated that we would be put on the schedule this was not communicated and no one ever showed.  The behavior of the business and the evidence of the unfinished job have left no other option but to hold this business accountable for their action of taking money to do a job then not working in a timely manner to complete the job as stated.
Regards,
[redacted]
Revdex.comMESSAGE FROM BUSINESS:This letter is again in response to complaint ID [redacted]. First off, I would like to apologize for the redundancy of this whole situation. It seems yet again, this is going to be all he said, she said. My response is; I did not walk away from the job / client. Both my wife [redacted] and I tried to compromise, and when [redacted] said she would never compromise, we advised her “ok, can you please at least move the items and debris in your garage out of the way so that we can work safely? And advised her that once items were moved and out of the way to contact us (because of prior times of showing up, not having area cleared) so that we could put her back on the schedule. She said fine and hung up. The next communication that we received from her was your letter from the Revdex.com. I’m not sure how many times that I can state that I am wanting to complete this job and get it done, and I still have yet to, to this date and time (10/1/2015 @ 8:45AM) while I am writing this letter have yet to hear from the client letting me know that I can resume work. Also in response to “LIVE” wires being exposed, this is untrue, when we left, they were all together left in a box because I was unable to get access to the area because of the debris and items in the way. I also left the breaker off and [redacted] was aware of the situation, as we  had a conversation about him not having electricity on one side and he was upset that the entire  building wasn’t wired. I explained to him that I wasn’t able to get into where I could fix it because of his items in the way, to get up into the roof. It seems that the longer this goes without a resolution, the more things that are being brought up that were never mentioned before. I’m not sure also why she would waste the time of the Revdex.com, while trying to get a resolution while also filing suit against me with the courts. I apologize for her having to move items for me to work safely, but I don’t want to be held responsible for items missing or broken at this point, as she has falsely accused me of in the past. Honestly, if this is all about completing the job, all I have ever asked for is for the area to be cleared and phone call letting me know this so that I can resume work at any time. I don’t believe that in any of her filing/responses she has mentioned that I have done a horrible job, but only that the job remains unfinished. We would like to remedy the situation. Thank you for attempting to help us resolve this situation.