SNR Motors

On 08/25/before the purchase was finalized on the [redacted] Accord [redacted] was made aware it wasn't ready that it needed some mechanical issues addressed so it could pass state smog requirements During which time [redacted] made a verbal agreement to bring it back at her earliest convienceAnd was issued a state of California department of motor vehicles temporary vehicle identification and registration form that was affixed to the the vehicleOn several occasions [redacted] would come in to make her monthly car note and was unable to leave her vehicle for any length of time so the issues could be addressedThen on march 2, [redacted] came in to Snr Motors to make her car note and decided to trade in her [redacted] Accord as a down payment towardsa [redacted] trail blazer which was approved through our finance company [redacted] signed the contract and at that time released ownership of her [redacted] accord and drove away a happy satisfied customerThe following business day March 3, [redacted] returned with completely disruptive uncorporative female claiming [redacted] could not keep the trail blazer that she didn't know what she was doing at the time of the closing deal and that [redacted] was ripped off and a complaint was being filed with the Revdex.com during which time Snr Motors is not required to speak to anyone but the person in which was on contract [redacted] during which time remained in the carThe unknown person then demanded we give [redacted] her [redacted] accord backAfter insisting on talking to [redacted] snr motors was able to discuss the issue with [redacted] at which time she stated after she took the trail blazer home this person convinced her she couldn't afford itSo Snr Motors exercising good business ethics let [redacted] breech her new vehicle contract with any penaltys or restocking fees and and returned her [redacted] Accord to [redacted] Snr Motors acted in good faith and could of resold her the [redacted] Accord at.the same or higher retail value but chose not to do soSnr Motors agreed to let her take the vehicle if agreed to return the car so it could be prepared to be smoged And she was Issued a new temporary registration that was affixed to the accordSince that date Snr Motors has attempted to contact [redacted] at all numbers that were provided to us and on file and have been unsuccessful a certified letter was also sent to all addresses on file with Snr Motors trying to address the mechanical issues and resolve this matter

On 08/25/2015 before the purchase was finalized on the 1997 [redacted] Accord [redacted] was made aware it wasn't ready that it needed some mechanical issues addressed so it could pass state smog requirements....

During which time [redacted] made a verbal agreement to bring it back at her earliest convience. And was issued a state of California department of motor vehicles temporary vehicle identification and registration form that was affixed to the the vehicle. On several occasions [redacted] would come in to make her monthly car note and was unable to leave her vehicle for any length of time so the issues could be addressed. . Then on march 2,2015 [redacted] came in to Snr Motors to make her car note and decided to trade in her 1997 [redacted] Accord as a down payment towardsa 2006 [redacted] trail blazer which was approved through our finance company [redacted] signed the contract and at that time released ownership of her 1997 [redacted] accord and drove away a happy satisfied customer. The following business day March 3,2016 [redacted] returned with completely disruptive uncorporative female claiming [redacted] could not keep the trail blazer that she didn't know what she was doing at the time of the closing deal and that [redacted] was ripped off and a complaint was being filed with the Revdex.com during which time Snr Motors is not required to speak to anyone but the person in which was on contract [redacted] during which time remained in the car. The unknown person then demanded we give [redacted] her 1997 [redacted] accord back. After insisting on talking to [redacted] snr motors was able to discuss the issue with [redacted] at which time she stated after she took the trail blazer home this person convinced her she couldn't afford it. So Snr Motors exercising good business ethics let [redacted] breech her new vehicle contract with any penaltys or restocking fees and and returned her 1997 [redacted] Accord to [redacted]. Snr Motors acted in good faith and could of resold her the [redacted] Accord at.the same or higher retail value but chose not to do so. Snr Motors agreed to let her take the vehicle if agreed to return the car so it could be prepared to be smoged . And she was Issued a new temporary registration that was affixed to the accord. Since that date Snr Motors has attempted to contact [redacted] at all numbers that were provided to us and on file and have been unsuccessful a certified letter was also sent to all addresses on file with Snr Motors trying to address the mechanical issues and resolve this matter.

Review: I bought a 1997 [redacted] Accord from SNR motors on August 25 2015 I was noticed that the car had tags back from 2014 and they would handle it an pay wat is owed for the tags. I go back every month to make my payments and I would ask about the tags an they would say they will do it that week nothing has been done for 6 months since I have bought the car and I feel I should not have to go along with this any longer.Desired Settlement: I would like all my money back that was paid on that car in return for the car.

Business

Response:

On 08/25/2015 before the purchase was finalized on the 1997 [redacted] Accord [redacted] was made aware it wasn't ready that it needed some mechanical issues addressed so it could pass state smog requirements. During which time [redacted] made a verbal agreement to bring it back at her earliest convience. And was issued a state of California department of motor vehicles temporary vehicle identification and registration form that was affixed to the the vehicle. On several occasions [redacted] would come in to make her monthly car note and was unable to leave her vehicle for any length of time so the issues could be addressed. . Then on march 2,2015 [redacted] came in to Snr Motors to make her car note and decided to trade in her 1997 [redacted] Accord as a down payment towardsa 2006 [redacted] trail blazer which was approved through our finance company [redacted] signed the contract and at that time released ownership of her 1997 [redacted] accord and drove away a happy satisfied customer. The following business day March 3,2016 [redacted] returned with completely disruptive uncorporative female claiming [redacted] could not keep the trail blazer that she didn't know what she was doing at the time of the closing deal and that [redacted] was ripped off and a complaint was being filed with the Revdex.com during which time Snr Motors is not required to speak to anyone but the person in which was on contract [redacted] during which time remained in the car. The unknown person then demanded we give [redacted] her 1997 [redacted] accord back. After insisting on talking to [redacted] snr motors was able to discuss the issue with [redacted] at which time she stated after she took the trail blazer home this person convinced her she couldn't afford it. So Snr Motors exercising good business ethics let [redacted] breech her new vehicle contract with any penaltys or restocking fees and and returned her 1997 [redacted] Accord to [redacted]. Snr Motors acted in good faith and could of resold her the [redacted] Accord at.the same or higher retail value but chose not to do so. Snr Motors agreed to let her take the vehicle if agreed to return the car so it could be prepared to be smoged . And she was Issued a new temporary registration that was affixed to the accord. Since that date Snr Motors has attempted to contact [redacted] at all numbers that were provided to us and on file and have been unsuccessful a certified letter was also sent to all addresses on file with Snr Motors trying to address the mechanical issues and resolve this matter.