To whom it may concern We following the guidelines of our agreement with the client it also clearly states that they have three days for them to rescind the contract the client received other estimates for the larger size cover for 24,so we offered to price match the competitor in which they refusedI would also state that if they have a bid for the work at 24,wouldn't that tell them that we bid the job fairly also the have a written copy of the specification and they signed and the contract in which is signedsee attached copyWe have offered choices pay the 25% cancellation fee - complete the job as sold or we will honor the price match and do the job for 24,for the additional workWe feel very strongly that we have not done anything wrong and the client is using any means necessary to get out of itWe are willing to work with the client to provide the services promised including price matchingThey tried to cancel three weeks after the sold, site checked and plans drawn uppermit is ready to issue and materials are on will call once we resolve this Adrian Nunez President
We recently had a new patio cover installed by So Cal ContractorsTheir people were very helpful with design ideas Installation went very smoothly We did end up having a leak at one place where it connected to the roof, but the company responded very quickly and had their guys out to fix it We're really enjoying the new patio
My wife and I recently used SoCal Contractors to have bathrooms fully remodeled in our home, and could not be happier with the finished product The bathrooms look incredible, and the team at SoCal contractors could not have been more helpful throughout the process We had the pleasure of working directly with Charles as he managed the entire project, and he exceeded our expectations – he was upfront, honest, and trustworthy From the start, SoCal Contractors was the only company that my wife and I felt comfortable using after numerous estimates and conversations with other contractors Their price and estimated timeline to completion was very reasonable, and realistic expectations were set up-front in order to eliminate any surprises down the road The team that worked at our house proved to be trustworthy (they background check all of their employees), and worked tirelessly in order to finish within the expected timeframe and deliver high quality work After using various contractors over the years, this was by far the most positive experience my wife and I ever had We highly recommend SoCal Contractors & Remodeling!
So Cal replaced our windows and insulation in attic We have an HOA to comply with so we had a couple of small changes and the installers from So Cal did everything the board needed so everyone was happy with the installation and finished resultsWe had Bronze colored vinyl installed and they look like the metal bronze frames that we replacedA great match The windows came at a time when the heat of summer was unbearable and what a difference the double pane glass made Our experience with customer service was positive and we have recommended to others who have used them also
To whom it may Concern,As it sets forth in the contract, So Cal Contractors and Remodeling, Inc. does require management’s approval and had denied the proposal well before any work commenced. there is no meeting of the minds as to So Cal’s performance of the agreement and price.... Essentially, there is no mutual agreement or contract. The Contract requires “Management approval” which So Cal has declined to authorize. We as an organization protect our clients interests and before any work starts we verify with our field managers the extent of work. having said that Instead of opening up the roof we found additional work that was required and did not want to start work unless the customer felt comfortable with the additional cost that were not charged in the contract. The client was never charged for the additional work we were going to have to do and offered a preset cost for the additional work required. I also would like to clarify that this was declined by the client. If they clients require additional clarification he can contact our attorney [redacted] We also have a stipulation in our contract for arbitration in disputes with us contractually. Our position is we did nothing wrong and offered the client an opportunity to pay for the additional work that by law we as a contractor are entitled to if we never charged for it. furthermore we are willing to give the client a $100.00 gift card to [redacted] house to part ways amicably . attached is the copy of the contract. [redacted] *** President
So Ca Contractors did an amazing job on our patio. We were very pleased with the results of the construction. The color matched our trim perfectly. I tried to get other professionals to do the work and they could not hang my swing on their beams where So Ca Contractors had reinforced the beam and hung it without any problems. My wife and I were very pleased with the finish product. It looks great and I will never have to paint it again.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.On Saturday, January 7, 2017, a representative from the [redacted] program came to my residence to assist me with outstanding issues The gentleman was professional beyond measure, kind and considerate, and did his job (which was to walk around my property with me and take photographs of the Paver and CoolWall job He also took photographs of the circles that still remain on my walkway (and upper part of my driveway)--even after so much rain Mr***' company itself wrote two letters (to appease [redacted] and convince them that they were honorable in their promise to address my concerns that remain outstanding)---and they have failed to honor their own letter's promise I have never asked for anything but what was initially promised Mr [redacted] has a very short memory When the slats that were placed in my attic for ventilation purposes when it was CUSTOM BUILT were put in vertically (rather than horizontally as the contract stated)---I decided not to make the company rip them out and put them back correctly, and instead allowed Mr [redacted] to resolve the ventilation issue by installing dormers above the kitchen area That was a concession on MY PART That was reasonable When the company decided to bring in a cement mixer and park it in such a way that I could not leave my own house one weekend (it was too heavy for them to move)--I was REASONABLE And I have a small CHILD in the home!! But when my security is at stake, and my lights don't work properly STILL (even though the [redacted] gentleman who came out to my home this past Saturday, 1-7-tried himself to fix them)--THAT is something that MUST be addressed Nothing that Mr [redacted] did was for free If there is something that was--let him state in writing what he feels he did for free Verbally Mr [redacted] told me he would paint one of my stone planters (to match the painted home and doors) He renigged on that promise His foreman, ***, promised to match the rod iron upper fencing with the color of my coolwall--as an apology for my not being able to leave my home for a weekend (due to the cement mixer situation) That never materialized I don't ask anyone to do anything for me for free I respect hard work But when I come home on a Friday night with my baby in my arms and enter my home only to find that the pavers that were installed have literally fallen apart--and I could have fallen with them with my baby in my hand--THAT is unacceptable workmanship The paver job WAS written into the contract I ASKED if it was included in the [redacted] project and Mr [redacted] told me it WAS If THAT is what he is now stating is FREE--he has only himself to blame for that He should have done his research with [redacted] as a contractor and found out what was and wasn't included re: paver installation I doubt [redacted] would have EVER approved the workmanship of the paver installation anyway Photos were taken of that as well.Because my lights are still only working on a motion sensor, and are not on all of the time (as they were before this job was done)---I have activated a home mobile alert system in case something happens and I must have protection This is an extra added expense for me If the things that occurred and were overlooked on this job were to be the case on every job this company performs, they would have gone out of business a long time ago Just because I am busy, was not home much of the time that the workers were present, and am a female homeowner; does not mean that the company should have taken short cuts or operated on the assumption that they did not have to perform in the same way that they would have if my home was owned by a male, or couple living in Beverly Hills or some high end area My street is a street, as it is, of custom homes--albiet older ones We all take pride in our houses and want them to look as nice as possible I work two jobs, and have been a teacher for forty years I have a Master's Degree and am far from stupid I don't appreciate Mr***, or [redacted] , the person who signed the letters that they e-mailed to the [redacted] program--treating me as though I am stupid Of course I don't accept the lies that they have stated Have them name the "extra" free work they did The cost to their company's reputation is far more expensive than anything they think they didn't get paid for Promises are promises Written or verbal I never break a promise But then there's a big difference between the kind of work that I do--and construction I guess it's harder to lose a contractor's license than I thought I'm still waiting for issues related to my first job to be addressed (which were brought up to Mr [redacted] at the onset of the Coolwall/paver job That is: no ventilation in my kitchen post the installation of the air conditioning and heating system that they sub-contracted out in Regards, [redacted]
To whom it may concern We following the guidelines of our agreement with the client it also clearly states that they have three days for them to rescind the contract the client received other estimates for the larger size cover for 24,so we offered to price match the competitor in which they refusedI would also state that if they have a bid for the work at 24,wouldn't that tell them that we bid the job fairly also the have a written copy of the specification and they signed and the contract in which is signedsee attached copyWe have offered choices pay the 25% cancellation fee - complete the job as sold or we will honor the price match and do the job for 24,for the additional workWe feel very strongly that we have not done anything wrong and the client is using any means necessary to get out of itWe are willing to work with the client to provide the services promised including price matchingThey tried to cancel three weeks after the sold, site checked and plans drawn uppermit is ready to issue and materials are on will call once we resolve this Adrian Nunez President
We recently had a new patio cover installed by So Cal ContractorsTheir people were very helpful with design ideas Installation went very smoothly We did end up having a leak at one place where it connected to the roof, but the company responded very quickly and had their guys out to fix it We're really enjoying the new patio
My wife and I recently used SoCal Contractors to have bathrooms fully remodeled in our home, and could not be happier with the finished product The bathrooms look incredible, and the team at SoCal contractors could not have been more helpful throughout the process We had the pleasure of working directly with Charles as he managed the entire project, and he exceeded our expectations – he was upfront, honest, and trustworthy From the start, SoCal Contractors was the only company that my wife and I felt comfortable using after numerous estimates and conversations with other contractors Their price and estimated timeline to completion was very reasonable, and realistic expectations were set up-front in order to eliminate any surprises down the road The team that worked at our house proved to be trustworthy (they background check all of their employees), and worked tirelessly in order to finish within the expected timeframe and deliver high quality work After using various contractors over the years, this was by far the most positive experience my wife and I ever had We highly recommend SoCal Contractors & Remodeling!
So Cal replaced our windows and insulation in attic We have an HOA to comply with so we had a couple of small changes and the installers from So Cal did everything the board needed so everyone was happy with the installation and finished resultsWe had Bronze colored vinyl installed and they look like the metal bronze frames that we replacedA great match The windows came at a time when the heat of summer was unbearable and what a difference the double pane glass made Our experience with customer service was positive and we have recommended to others who have used them also
To whom it may Concern,As it sets forth in the contract, So Cal Contractors and Remodeling, Inc. does require management’s approval and had denied the proposal well before any work commenced. there is no meeting of the minds as to So Cal’s performance of the agreement and price.... Essentially, there is no mutual agreement or contract. The Contract requires “Management approval” which So Cal has declined to authorize. We as an organization protect our clients interests and before any work starts we verify with our field managers the extent of work. having said that Instead of opening up the roof we found additional work that was required and did not want to start work unless the customer felt comfortable with the additional cost that were not charged in the contract. The client was never charged for the additional work we were going to have to do and offered a preset cost for the additional work required. I also would like to clarify that this was declined by the client. If they clients require additional clarification he can contact our attorney [redacted] We also have a stipulation in our contract for arbitration in disputes with us contractually. Our position is we did nothing wrong and offered the client an opportunity to pay for the additional work that by law we as a contractor are entitled to if we never charged for it. furthermore we are willing to give the client a $100.00 gift card to [redacted] house to part ways amicably . attached is the copy of the contract. [redacted] *** President
So Ca Contractors did an amazing job on our patio. We were very pleased with the results of the construction. The color matched our trim perfectly. I tried to get other professionals to do the work and they could not hang my swing on their beams where So Ca Contractors had reinforced the beam and hung it without any problems. My wife and I were very pleased with the finish product. It looks great and I will never have to paint it again.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.On Saturday, January 7, 2017, a representative from the [redacted] program came to my residence to assist me with outstanding issues The gentleman was professional beyond measure, kind and considerate, and did his job (which was to walk around my property with me and take photographs of the Paver and CoolWall job He also took photographs of the circles that still remain on my walkway (and upper part of my driveway)--even after so much rain Mr***' company itself wrote two letters (to appease [redacted] and convince them that they were honorable in their promise to address my concerns that remain outstanding)---and they have failed to honor their own letter's promise I have never asked for anything but what was initially promised Mr [redacted] has a very short memory When the slats that were placed in my attic for ventilation purposes when it was CUSTOM BUILT were put in vertically (rather than horizontally as the contract stated)---I decided not to make the company rip them out and put them back correctly, and instead allowed Mr [redacted] to resolve the ventilation issue by installing dormers above the kitchen area That was a concession on MY PART That was reasonable When the company decided to bring in a cement mixer and park it in such a way that I could not leave my own house one weekend (it was too heavy for them to move)--I was REASONABLE And I have a small CHILD in the home!! But when my security is at stake, and my lights don't work properly STILL (even though the [redacted] gentleman who came out to my home this past Saturday, 1-7-tried himself to fix them)--THAT is something that MUST be addressed Nothing that Mr [redacted] did was for free If there is something that was--let him state in writing what he feels he did for free Verbally Mr [redacted] told me he would paint one of my stone planters (to match the painted home and doors) He renigged on that promise His foreman, ***, promised to match the rod iron upper fencing with the color of my coolwall--as an apology for my not being able to leave my home for a weekend (due to the cement mixer situation) That never materialized I don't ask anyone to do anything for me for free I respect hard work But when I come home on a Friday night with my baby in my arms and enter my home only to find that the pavers that were installed have literally fallen apart--and I could have fallen with them with my baby in my hand--THAT is unacceptable workmanship The paver job WAS written into the contract I ASKED if it was included in the [redacted] project and Mr [redacted] told me it WAS If THAT is what he is now stating is FREE--he has only himself to blame for that He should have done his research with [redacted] as a contractor and found out what was and wasn't included re: paver installation I doubt [redacted] would have EVER approved the workmanship of the paver installation anyway Photos were taken of that as well.Because my lights are still only working on a motion sensor, and are not on all of the time (as they were before this job was done)---I have activated a home mobile alert system in case something happens and I must have protection This is an extra added expense for me If the things that occurred and were overlooked on this job were to be the case on every job this company performs, they would have gone out of business a long time ago Just because I am busy, was not home much of the time that the workers were present, and am a female homeowner; does not mean that the company should have taken short cuts or operated on the assumption that they did not have to perform in the same way that they would have if my home was owned by a male, or couple living in Beverly Hills or some high end area My street is a street, as it is, of custom homes--albiet older ones We all take pride in our houses and want them to look as nice as possible I work two jobs, and have been a teacher for forty years I have a Master's Degree and am far from stupid I don't appreciate Mr***, or [redacted] , the person who signed the letters that they e-mailed to the [redacted] program--treating me as though I am stupid Of course I don't accept the lies that they have stated Have them name the "extra" free work they did The cost to their company's reputation is far more expensive than anything they think they didn't get paid for Promises are promises Written or verbal I never break a promise But then there's a big difference between the kind of work that I do--and construction I guess it's harder to lose a contractor's license than I thought I'm still waiting for issues related to my first job to be addressed (which were brought up to Mr [redacted] at the onset of the Coolwall/paver job That is: no ventilation in my kitchen post the installation of the air conditioning and heating system that they sub-contracted out in Regards, [redacted]