Soapy Joe's Car Wash

To whom it may concern:
sans-serif;">Soapy Joes Car Wash is not responsible for the damage which occurred to the Chevy VoltWe wash a few thousand vehicles on a daily basis companywide and have never had an issue with a vehicle gas tank door or in this case the charging port coverWe also wash many Chevy volts and have never had a problem with the charging port cover breakingThe charging port cover on this vehicle when closed has a locking mechanism which keeps it from opening, and the only way to open it is by a button inside the vehicle on the driver’s doorWhen those doors are locked they do not open unless someone opens it from inside the vehicle, and this is according to *** the technician at Ron Baker ChevroletIt is very possible that the person driving the vehicle could have accidentally or unknowingly opened the charging port cover, which is on the drivers door, as they were going through the washSoapy Joes Car Wash is sorry for *** ***’s misfortune, but is not at fault for any damage

Re: Revdex.com Complaint-ID#***
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I am in receipt of the Revdex.com letter stating that you lost your debit card and that a purchase was made at our
express car wash facility on 2/16/If you have ever visited our establishment, you will know that our
facility
is a full express car wash with XPT (Xpress Pay Station) terminalsThe XPT terminals are similar to a dri
ATM machinesThere are no employees that stand there to monitor credit card usage
After stating this fact, I have gone through some extra time to look into the charge on your VisaI have included
the details of the charge and even a picture of the vehicle that used itI hope this finds that you will reconsider
your assumptions of our company and its procedures
Please feel free to contact me directly for any further clarifications
Sincerely,
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Controller
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