I have had 3 experiences with Sobe Graphics. The first time I purchased a banner and it was a smooth transaction, so I decided to use them again. The second time was for a large sign for my building. They installed the sign in the wrong spot. I called to advise and they argued with me that I personally had told them to put it there. It took weeks to finally move the sign and resolve the problem. I was upset but decided to give them another chance. I provided my business card and told them to duplicate it, along with 2 other sets for employees. I was sent 3 bad batches of business cards. When calling them to advise of the issue, I was given attitude and told they would not help. After a few emails the most they were willing to do was give me a very small discount on a future order. I advised that I was willing to go as far as to split the cost, but they declined. Unfortunately in the business world there is not time for mistakes and constant headaches, and for that reason I am taking my business elsewhere.
I have had 3 experiences with Sobe Graphics. The first time I purchased a banner and it was a smooth transaction, so I decided to use them again. The second time was for a large sign for my building. They installed the sign in the wrong spot. I called to advise and they argued with me that I personally had told them to put it there. It took weeks to finally move the sign and resolve the problem. I was upset but decided to give them another chance. I provided my business card and told them to duplicate it, along with 2 other sets for employees. I was sent 3 bad batches of business cards. When calling them to advise of the issue, I was given attitude and told they would not help. After a few emails the most they were willing to do was give me a very small discount on a future order. I advised that I was willing to go as far as to split the cost, but they declined. Unfortunately in the business world there is not time for mistakes and constant headaches, and for that reason I am taking my business elsewhere.