Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, I am attempting to obtain a fax number etc to provide the info as this company refused to provide ME info even after stating this was in my name and is on my creditMy number is [redacted] I will be happy to speak with them to get this info to them less the attitude and unprofessionalism as I am NOT the criminal
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]
Regards, I am attempting to obtain a fax number etc to provide the info as this company refused to provide ME info even after stating this was in my name and is on my credit. My number is [redacted]. I will be happy to speak with them to get this info to them less the attitude and unprofessionalism as I am NOT the criminal.
Sent: Wednesday, July 27, 2016 4:40 PMSubject: Customer Complaint - [redacted] - Camillo Properties Response
Please see below Camillo Properties’ response to Customer Complaint...
[redacted]. During our last correspondence with Ms. [redacted], dated 4/12/16, Camillo Properties requested a copy of the referenced police report, stating that our company must have proper documentation of the incident in order to process Ms. [redacted]’s request to remove the collection. Since this conversation Camillo Properties has not received a copy of the police report, nor has had any further communication with Ms. [redacted]. While Camillo Properties is aware of the serious nature of Ms. [redacted]’s claims, our company must ensure the crime in question is legitimate prior to making any financial adjustments. If Ms. [redacted] would like to provide a copy of the police report, Camillo Properties can revisit this dispute and better assist in resolving the matter.
Sent: Tuesday, September 01, 2015 10:00 AMSubject: ID of [redacted]
Complaint submitted on 8/7/2015 2:31:28...
PM and was assigned an ID of [redacted] Complaint against: Katy Q[redacted] Camillo Properties 16677 West Airport Blvd. Sugar Land TX 77498 Response to complaint from: [redacted]
[redacted]
Camillo Properties called and spoke with [redacted] on Thursday 8/20 to discuss the return payment charge on her account. She informed us that the bank made and error and should not have returned her payment. We explained that in order to reverse the charge we need something in writing from the bank stating that the payment should not have been returned and that it was the banks error. After we receive the requested documentation, we will be happy to reverse the $50 return fee. I provided [redacted] with my phone number and email address and asked her to contact me directly in the future if she has any questions or concerns. In response to the roof leak, service was requested by the tenant on 9/9/14 for a roof leak. The leak was repaired and the work order was closed on 10/10/14. A second roof leak caused by heavy rains and flooding was reported by the tenant on 5/26/15. The roof repairs were rescheduled several times due to weather and has now been repaired. Claire W[redacted]16677 W. Airport Blvd. Sugar Land, TX 77498 [redacted] [redacted] [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, I am attempting to obtain a fax number etc to provide the info as this company refused to provide ME info even after stating this was in my name and is on my creditMy number is [redacted] I will be happy to speak with them to get this info to them less the attitude and unprofessionalism as I am NOT the criminal
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. [Provide details of why you are not satisfied with this resolution.]
Regards, I am attempting to obtain a fax number etc to provide the info as this company refused to provide ME info even after stating this was in my name and is on my credit. My number is [redacted]. I will be happy to speak with them to get this info to them less the attitude and unprofessionalism as I am NOT the criminal.
Sent: Wednesday, July 27, 2016 4:40 PMSubject: Customer Complaint - [redacted] - Camillo Properties Response
Please see below Camillo Properties’ response to Customer Complaint...
[redacted]. During our last correspondence with Ms. [redacted], dated 4/12/16, Camillo Properties requested a copy of the referenced police report, stating that our company must have proper documentation of the incident in order to process Ms. [redacted]’s request to remove the collection. Since this conversation Camillo Properties has not received a copy of the police report, nor has had any further communication with Ms. [redacted]. While Camillo Properties is aware of the serious nature of Ms. [redacted]’s claims, our company must ensure the crime in question is legitimate prior to making any financial adjustments. If Ms. [redacted] would like to provide a copy of the police report, Camillo Properties can revisit this dispute and better assist in resolving the matter.
Sent: Tuesday, September 01, 2015 10:00 AMSubject: ID of [redacted]
Complaint submitted on 8/7/2015 2:31:28...
PM and was assigned an ID of [redacted] Complaint against: Katy Q[redacted] Camillo Properties 16677 West Airport Blvd. Sugar Land TX 77498 Response to complaint from: [redacted]
[redacted]
Camillo Properties called and spoke with [redacted] on Thursday 8/20 to discuss the return payment charge on her account. She informed us that the bank made and error and should not have returned her payment. We explained that in order to reverse the charge we need something in writing from the bank stating that the payment should not have been returned and that it was the banks error. After we receive the requested documentation, we will be happy to reverse the $50 return fee. I provided [redacted] with my phone number and email address and asked her to contact me directly in the future if she has any questions or concerns. In response to the roof leak, service was requested by the tenant on 9/9/14 for a roof leak. The leak was repaired and the work order was closed on 10/10/14. A second roof leak caused by heavy rains and flooding was reported by the tenant on 5/26/15. The roof repairs were rescheduled several times due to weather and has now been repaired. Claire W[redacted]16677 W. Airport Blvd. Sugar Land, TX 77498 [redacted] [redacted] [redacted]