Soccerpro.com

Customer and I (***, customer service manager) have already been speaking about this issue and it has been resolved, Revdex.com should verify with customer

Hello,
I am the customer service manager at soccerpro.comI replied to the customer's email on August 12th, we offered $in customer credit, I have added an additional $which now gives them $in loyalty pointsWe have refunded their cost for shipping, these are authentic name
sets that we are waiting on, it is just taking more time than usual to get these authentic name sets in and available, as I stated in my email, these jerseys normally do not take this long to get them printedMy email stated the following:
I am the customer service manager here at SoccerPro, we do apologize that it is taking so long to get this *** name set in in an efficient amount timeIt doesn't normally take months in order to get a name set in stockWe didn't know this until recently that there was a manufacturer error, and they had many name sets that didn't pass the quality control inspection, due to them smellingI have credited you back the amount for shipping that you have paid ($34.99), and once we do get it back in stock, we will be able to get it pressed and sent out to youWe will also credit your customer account with $to go towards a future purchaseIf you need anything else, please let us know
Thank you