Initial Business Response / [redacted] (1000, 7, 2016/01/02) */ We have delivered all items ordered by the customerEach item was checked off by the customer and received on the date of deliveryAt the time of shipment all items were delivered and assembled at no charge to the customerWe are sorry that you believe otherwise but we would like for you to call us anytime so we can resolve this issueThanks for your time [redacted] SOFA CENTER [redacted] Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/01/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) The items that were ordered as per their display for pieces bedroom furniture set in the show room with the price tag of $The delivery was made for a totally different set that I did not order r have any knowledge ofThe bedroom set is inches taller and the mattress is hard as a rock which I did not orderAfter I have complained, they have not even bothered to come by to have a look at it Along with this order, they also delivered me a sofa set that was damaged and tricked me into buying that saying that it was the only set available with a little discount of $ All along at the time of placing the order, they insisted that I pay cash in full before delivery which I did in the amount of $which included tax, delivery and assemble chargeSince I have paid all money in cash, they are giving me a run around and had just dumped an unwanted furniture at my disposal
Initial Business Response /* (1000, 7, 2016/01/02) */
We have delivered all items ordered by the customer. Each item was checked off by the customer and received on the date of delivery. At the time of shipment all items were delivered and assembled at no charge to the customer. We are sorry that...
you believe otherwise but we would like for you to call us anytime so we can resolve this issue. Thanks for your time.
[redacted]
SOFA CENTER
[redacted]
Initial Consumer Rebuttal /* (3000, 10, 2016/01/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The items that were ordered as per their display for 8 pieces bedroom furniture set in the show room with the price tag of $859.00. The delivery was made for a totally different set that I did not order r have any knowledge of. The bedroom set is 6 inches taller and the mattress is hard as a rock which I did not order. After I have complained, they have not even bothered to come by to have a look at it.
Along with this order, they also delivered me a sofa set that was damaged and tricked me into buying that saying that it was the only set available with a little discount of $50.00
All along at the time of placing the order, they insisted that I pay cash in full before delivery which I did in the amount of $1957.00 which included tax, delivery and assemble charge. Since I have paid all money in cash, they are giving me a run around and had just dumped an unwanted furniture at my disposal.
Initial Business Response / [redacted] (1000, 7, 2016/01/02) */ We have delivered all items ordered by the customerEach item was checked off by the customer and received on the date of deliveryAt the time of shipment all items were delivered and assembled at no charge to the customerWe are sorry that you believe otherwise but we would like for you to call us anytime so we can resolve this issueThanks for your time [redacted] SOFA CENTER [redacted] Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/01/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) The items that were ordered as per their display for pieces bedroom furniture set in the show room with the price tag of $The delivery was made for a totally different set that I did not order r have any knowledge ofThe bedroom set is inches taller and the mattress is hard as a rock which I did not orderAfter I have complained, they have not even bothered to come by to have a look at it Along with this order, they also delivered me a sofa set that was damaged and tricked me into buying that saying that it was the only set available with a little discount of $ All along at the time of placing the order, they insisted that I pay cash in full before delivery which I did in the amount of $which included tax, delivery and assemble chargeSince I have paid all money in cash, they are giving me a run around and had just dumped an unwanted furniture at my disposal
Initial Business Response /* (1000, 7, 2016/01/02) */
We have delivered all items ordered by the customer. Each item was checked off by the customer and received on the date of delivery. At the time of shipment all items were delivered and assembled at no charge to the customer. We are sorry that...
you believe otherwise but we would like for you to call us anytime so we can resolve this issue. Thanks for your time.
[redacted]
SOFA CENTER
[redacted]
Initial Consumer Rebuttal /* (3000, 10, 2016/01/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The items that were ordered as per their display for 8 pieces bedroom furniture set in the show room with the price tag of $859.00. The delivery was made for a totally different set that I did not order r have any knowledge of. The bedroom set is 6 inches taller and the mattress is hard as a rock which I did not order. After I have complained, they have not even bothered to come by to have a look at it.
Along with this order, they also delivered me a sofa set that was damaged and tricked me into buying that saying that it was the only set available with a little discount of $50.00
All along at the time of placing the order, they insisted that I pay cash in full before delivery which I did in the amount of $1957.00 which included tax, delivery and assemble charge. Since I have paid all money in cash, they are giving me a run around and had just dumped an unwanted furniture at my disposal.