I purchased a very expensive medicine cabinet from them and just over a year later the silver in back of the mirror had eroded away in two areas. When I reached out with an email and pictures the extremely rude response (from the owner?) was that they could sell me another door. It was my fault for cleaning the mirror with WIndex??? WHO on this EARTH doesn't clean their mirrors with Windex? He then called me and accused me of lying that I must have purchased this mirror over 3 years ago because he has no record of selling it to that particular vendor.... meanwhile I produced a receipt!!! What a [redacted] product and awful customer service?! STAY AWAY!!! Better off purchasing something cheaper at [redacted].
I purchased a very expensive medicine cabinet from them and just over a year later the silver in back of the mirror had eroded away in two areas. When I reached out with an email and pictures the extremely rude response (from the owner?) was that they could sell me another door. It was my fault for cleaning the mirror with WIndex??? WHO on this EARTH doesn't clean their mirrors with Windex? He then called me and accused me of lying that I must have purchased this mirror over 3 years ago because he has no record of selling it to that particular vendor.... meanwhile I produced a receipt!!! What a [redacted] product and awful customer service?! STAY AWAY!!! Better off purchasing something cheaper at [redacted].