Soft Air USA, Inc. Reviews (3)
Soft Air USA, Inc. Rating
Address: 1452 Hughes Rd Ste 100, Grapevine, Texas, United States, 76051-7367
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www.softairusa.com
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Hi [redacted], I apologize for the inconvenience. We can offer you a comparable items or...
issue a refund. I know that you have waited months to get this resolved and I understand your frustrations. Is the Desert Eagle the only item you want or could we satisfy you by sending couple more higher end items? Please let me know. Thanks, [redacted]
Complaint: [redacted]
I am rejecting this response because:Hi [redacted],I appreciate the offer, but I prefer to wait for the specific product I requested, which I was told would become available in May. Once I have received the item, I will be happy to mark this issue as resolved. I hope you understand my reluctance to do so until the item is in my possession.Regards,
[redacted]
We have resolved this issue with the consumer. He agreed to take a replacement product, but it isn’t going to be in stock until this May 2018. See attachment.Best regards,CYBERGUN GROUPSoft Air USA / Palco Sports