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Softron Tax E-File

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Softron Tax E-File Reviews (5)

TerribleI went in there to do my taxes and the president JAKE did both mine and my partners taxesIt took him honestly minutes to do both and the total cost was $Mine was over $more just because I was claiming first time home buyersBut that's not my issueMy issue is that when I spoke to a friend a few days later, he had a similar situation and his return was $Mine was only $So I decided to do some investigating and did my own taxes on ***Turns out I was owed over $So I called Softron and explained the situation to themThe lady I spoke with was really pleasant and asked me to forward her a copy of the [redacted] so she can compare to see why the return was so differentWell in order to get the print out I had to pay another $No problem, it was worth it for me to do that so I didI sent it to her by email and within a few hours she called me back and told me that softron did indeed make a mistake and that she was resubmit it so I would basically get chequesone for the $and one for the remaining $that I almost missed out because of their errorThey also offered me a $credit for next years taxesI said no because according to their website, they promise to give you back your money if they do your taxes wrong and im not a cheap person but $to pay someone to miss out over $is not fairSo I wanted my money backTook me a few visits to the place because I finally received my money back for the $I paidLittle did I know they did not resubmit the corrected tax formSo a few weeks went by after I received my first cheque of $and I called Softron just to ask them what had happenedThis is when I was told they are not a charity and they will not resubmit the correct amount because I asked for a full refundThe PRESIDENT by the name of Jake who was the person who did my taxes was so unprofessionalI called CRA right away and was told how I can fix my taxes on my ownSo thank you Softron for absolutely NOTHING except the extra stress that you caused meI will never use your services again

Jake was really helpful and friendlyI would recommend Softron to anyone looking to file income tax prepration

TerribleI went in there to do my taxes and the president JAKE did both mine and my partners taxesIt took him honestly minutes to do both and the total cost was $Mine was over $more just because I was claiming first time home buyersBut that's not my issueMy issue is that when I spoke to a friend a few days later, he had a similar situation and his return was $Mine was only $So I decided to do some investigating and did my own taxes on ***Turns out I was owed over $So I called Softron and explained the situation to themThe lady I spoke with was really pleasant and asked me to forward her a copy of the *** so she can compare to see why the return was so differentWell in order to get the print out I had to pay another $No problem, it was worth it for me to do that so I didI sent it to her by email and within a few hours she called me back and told me that softron did indeed make a mistake and that she was resubmit it so I would basically get chequesone for the $and one for the remaining $that I almost missed out because of their errorThey also offered me a $credit for next years taxesI said no because according to their website, they promise to give you back your money if they do your taxes wrong and im not a cheap person but $to pay someone to miss out over $is not fairSo I wanted my money backTook me a few visits to the place because I finally received my money back for the $I paidLittle did I know they did not resubmit the corrected tax formSo a few weeks went by after I received my first cheque of $and I called Softron just to ask them what had happenedThis is when I was told they are not a charity and they will not resubmit the correct amount because I asked for a full refundThe PRESIDENT by the name of Jake who was the person who did my taxes was so unprofessionalI called CRA right away and was told how I can fix my taxes on my ownSo thank you Softron for absolutely NOTHING except the extra stress that you caused meI will never use your services again

TerribleI went in there to do my taxes and the president JAKE did both mine and my partners taxesIt took him honestly minutes to do both and the total cost was $Mine was over $more just because I was claiming first time home buyersBut that's not my issueMy issue is that when I spoke to a friend a few days later, he had a similar situation and his return was $Mine was only $So I decided to do some investigating and did my own taxes on ***Turns out I was owed over $So I called Softron and explained the situation to themThe lady I spoke with was really pleasant and asked me to forward her a copy of the *** so she can compare to see why the return was so differentWell in order to get the print out I had to pay another $No problem, it was worth it for me to do that so I didI sent it to her by email and within a few hours she called me back and told me that softron did indeed make a mistake and that she was resubmit it so I would basically get chequesone for the $and one for the remaining $that I almost missed out because of their errorThey also offered me a $credit for next years taxesI said no because according to their website, they promise to give you back your money if they do your taxes wrong and im not a cheap person but $to pay someone to miss out over $is not fairSo I wanted my money backTook me a few visits to the place because I finally received my money back for the $I paidLittle did I know they did not resubmit the corrected tax formSo a few weeks went by after I received my first cheque of $and I called Softron just to ask them what had happenedThis is when I was told they are not a charity and they will not resubmit the correct amount because I asked for a full refundThe PRESIDENT by the name of Jake who was the person who did my taxes was so unprofessionalI called CRA right away and was told how I can fix my taxes on my ownSo thank you Softron for absolutely NOTHING except the extra stress that you caused meI will never use your services again

Jake was really helpful and friendly. I would recommend Softron to anyone looking to file income tax prepration.

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Address: 3161 Hurontario St, Mississauga, Ontario, Canada, L5A 2G9

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