I am an American living overseasAfter ordering online a so-called hearing restorer recipe , Software Projects customer service sent me an e-mail saying the card was "suspicious" and wanted a scan of my credit card and driver's licenseAfter submitting that they sent another e-mail saying they didn't get the scan and to send it againI didn't and went offlineWhen I went back online to check e-mails I saw my bank had alerted me to seven large purchases made within minutes on my card and they blocked the cardIt was obvious to me Software Projects took my card information and went on a spending spreeFortunately I wasn't responsible for the charges and the bank will issue me a new card laterSoftware Projects is running this hearing restorer e-mail in many of my online contacts information e-mails
Thank you for bringing this to our attention id="docs-internal-guid-8b0787c3-8b77-cecf-fd88-0bceb39aa8a1">Software Projects customer support is available 24/7, via phone (###-###-####), email ( [redacted] ) or on our website Our contact details are clearly displayed on the website, the order confirmation and an automated SMS text message that we send as soon as an order is placedYou can also lookup your order on our website and in case you’re not happy with the product you purchased, initiate a refund yourself, without having to speak with usNot sure why you had to revert to contacting the Revdex.com, when we go out of our way to make it as easy as possible to get in touch with us Either way, just went ahead and refunded all charges back to your card If there’s anything else we can do to help, please don’t hesitate reaching out anytimeBest Regards, SoftwareProjects Support [redacted] Phone: ###-###-#### Email: [redacted]
Hi ***,We apologize for the inconvenience.Checked the system and we don't show any email from you When you send an email to our support address ( [redacted] ) a ticket is created and you should immediately receive an automatic reply, acknowledging receipt of your email and providing you with a unique ticket ID to track your ticket.In addition to email support, we also offer phone support, available hours a day, days a week.Our customer support phone number is clearly displayed on our website Please double check your records and check where you sent your email to We process thousands of emails every day and stand behind our products.We went ahead and canceled your order, refunding all charges back to your card An email confirming the cancellation was sent to you Please allow business days for the refund to show up on your account.Thank you for your cooperation and thank you for using Software Projects!We are always here for you
Company texted me claiming I had ordered somethingI have never heard of them and have ordered nothing in the last weeksThey use an answering service who does not even know what hours someone may be reached to solve the problem Answering service is neither useful nor helpful I am not a customerI do not know how they got my number, so I suspect some sort of scam may be going on
Although I felt that the product I purchased was not up-to-par, the Customer Service I received from Jason (who is from the UK) was beyond excellent!! He was helpful and a delight to talk with.
This is one Company with alot of integrityThey promptly refunded my monies on a product not suitable for meThey are easy to reach (even on a Sunday) and are dedicated to pleasing the customerSeems to meI would recommend this Company to anyone!
Thank you for bringing this to our attention id="docs-internal-guid-e60df705-c2ce-392d-a4d9-c19a6c6aac09">Software Projects customer support is available 24/7, via phone (###-###-####), email ( [redacted] ) or on our website Our contact details are clearly displayed on the website, the order confirmation and an automated SMS text message that we send as soon as an order is placedYou can also lookup your order on our website and in case you’re not happy with the product you purchased, initiate a refund yourself, without having to speak with usNot sure why you had to revert to contacting the Revdex.com, when we go out of our way to make it as easy as possible to get in touch with us Either way, in checking our records, I confirmed that all orders you placed with us, have already been canceled and refunded in full, with the first order refunded on March [redacted] and the remaining ones refunded on March ** A confirmation of the refund was emailed to your email at [redacted] ; The phone logs show you have been informed that your orders were canceled and refunded in full SoftwareProjects stands behind our no questions asked days money back guarantee Attached is a screenshot from our system, showing the orders were canceled and refunded in fullIf there’s anything else we can do to help, please don’t hesitate reaching out anytime We are always here for you Best Regards, SoftwareProjects Support [redacted]
I am an American living overseasAfter ordering online a so-called hearing restorer recipe , Software Projects customer service sent me an e-mail saying the card was "suspicious" and wanted a scan of my credit card and driver's licenseAfter submitting that they sent another e-mail saying they didn't get the scan and to send it againI didn't and went offlineWhen I went back online to check e-mails I saw my bank had alerted me to seven large purchases made within minutes on my card and they blocked the cardIt was obvious to me Software Projects took my card information and went on a spending spreeFortunately I wasn't responsible for the charges and the bank will issue me a new card laterSoftware Projects is running this hearing restorer e-mail in many of my online contacts information e-mails
Thank you for bringing this to our attention id="docs-internal-guid-8b0787c3-8b77-cecf-fd88-0bceb39aa8a1">Software Projects customer support is available 24/7, via phone (###-###-####), email ( [redacted] ) or on our website Our contact details are clearly displayed on the website, the order confirmation and an automated SMS text message that we send as soon as an order is placedYou can also lookup your order on our website and in case you’re not happy with the product you purchased, initiate a refund yourself, without having to speak with usNot sure why you had to revert to contacting the Revdex.com, when we go out of our way to make it as easy as possible to get in touch with us Either way, just went ahead and refunded all charges back to your card If there’s anything else we can do to help, please don’t hesitate reaching out anytimeBest Regards, SoftwareProjects Support [redacted] Phone: ###-###-#### Email: [redacted]
Great Customer Service Good to wrk with these guys!
MY ISSUE WAS RESOLVED EASILY AND QUICKLY
Hi ***,We apologize for the inconvenience.Checked the system and we don't show any email from you When you send an email to our support address ( [redacted] ) a ticket is created and you should immediately receive an automatic reply, acknowledging receipt of your email and providing you with a unique ticket ID to track your ticket.In addition to email support, we also offer phone support, available hours a day, days a week.Our customer support phone number is clearly displayed on our website Please double check your records and check where you sent your email to We process thousands of emails every day and stand behind our products.We went ahead and canceled your order, refunding all charges back to your card An email confirming the cancellation was sent to you Please allow business days for the refund to show up on your account.Thank you for your cooperation and thank you for using Software Projects!We are always here for you
Company texted me claiming I had ordered somethingI have never heard of them and have ordered nothing in the last weeksThey use an answering service who does not even know what hours someone may be reached to solve the problem Answering service is neither useful nor helpful I am not a customerI do not know how they got my number, so I suspect some sort of scam may be going on
Although I felt that the product I purchased was not up-to-par, the Customer Service I received from Jason (who is from the UK) was beyond excellent!! He was helpful and a delight to talk with.
This is one Company with alot of integrityThey promptly refunded my monies on a product not suitable for meThey are easy to reach (even on a Sunday) and are dedicated to pleasing the customerSeems to meI would recommend this Company to anyone!
Thank you for bringing this to our attention id="docs-internal-guid-e60df705-c2ce-392d-a4d9-c19a6c6aac09">Software Projects customer support is available 24/7, via phone (###-###-####), email ( [redacted] ) or on our website Our contact details are clearly displayed on the website, the order confirmation and an automated SMS text message that we send as soon as an order is placedYou can also lookup your order on our website and in case you’re not happy with the product you purchased, initiate a refund yourself, without having to speak with usNot sure why you had to revert to contacting the Revdex.com, when we go out of our way to make it as easy as possible to get in touch with us Either way, in checking our records, I confirmed that all orders you placed with us, have already been canceled and refunded in full, with the first order refunded on March [redacted] and the remaining ones refunded on March ** A confirmation of the refund was emailed to your email at [redacted] ; The phone logs show you have been informed that your orders were canceled and refunded in full SoftwareProjects stands behind our no questions asked days money back guarantee Attached is a screenshot from our system, showing the orders were canceled and refunded in fullIf there’s anything else we can do to help, please don’t hesitate reaching out anytime We are always here for you Best Regards, SoftwareProjects Support [redacted]