Software Store

I have made an exception and issued you a refundPlease allow up to business days for the refund to post

Please be advised when you purchased through Purch Marketplace you agreed to our terms and conditionsWe also offer a day money-back guarantee on defective merchandiseIf you simply don't like the software, I would be happy to offer you an exchange for any other product on our site within
daysThe reason we can't just refund is the product is yours to keep even after a refund is issued
When you purchased on the Purch site you agreed to our terms and conditions
I have included a link below to our return policy which is legally biding
http://purchmarketplace.com/orders-returns

our fraud check system blocked the order from going through. Customer was not charged for the order. If he has any pending charges on his card they will fall off in 24 to 48 hours.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I am very happy that...

we were able to work this out. And I thank this company for their compliance and understanding. 
Sincerely,
[redacted]