[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Dear Sirs,
The complaint has been resolved. The original diagnosis of letting the unit thaw do to water line frozen in door was correct . I went back out and reaffirmed the diagnosis and helped customer to block refrigerator with cardboard to allow door to thaw and unit started to work. It is...
a manufacturing problem and refered customer back to manufacture for any further problem she may incur if line freezes up again. The customer is satified with the service performed for service charge that was charged to her.
Thanks Ray C[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Dear Sirs,
The complaint has been resolved. The original diagnosis of letting the unit thaw do to water line frozen in door was correct . I went back out and reaffirmed the diagnosis and helped customer to block refrigerator with cardboard to allow door to thaw and unit started to work. It is...
a manufacturing problem and refered customer back to manufacture for any further problem she may incur if line freezes up again. The customer is satified with the service performed for service charge that was charged to her.
Thanks Ray C[redacted]