To Whom It may concern, This email is in response to a complaint that was recently filed against our company to the Revdex.com with the ID of [redacted] To the company’s understanding, [redacted] , is not satisfied with the charges that he is responsible for His charges were for a covered parking spot that he acquired as of [redacted] He had an outstanding balance in [redacted] for $ [redacted] for the covered parking As of [redacted] he then had a total $ [redacted] balance He was advised of his balance several times The office staff let him know that he had signed for that charge to be authorized because he was going to have a covered parking After he had been notified of the balance, he called the leasing office and cursed at our staff for leaving balance due letters on his door Nobody had opened his apartment until the office delivered a lease violation letter for cursing at the staff At that time, our staff had opened the door to post it on the inside of the door When they opened the door, they noticed that there was nothing in the apartment as soon as the door was opened They noticed that there were keys left on the wall of the living room He was upset because our staff noticed that he was already out, or in the process of moving out without giving proper notice He later came in the office to ask why the office staff was going into his apartment without notice He was advised that staff could enter the unit in case of an emergency, to leave notices, work orders, or something would be taped to the inside of the door By leaving those notices on or in his door is how we let a resident know that someone stopped by to advise him of a balance due, a lease violation, or an emergency entry He was also told we are authorized to enter the unit, which is referenced in the TAA lease contract that was signed by ** [redacted] on page 4, paragraph After this incident, he called and spoke with someone in our corporate office The CKR corporate office agreed to remove the charges for the covered parking for [redacted] of ***, January and [redacted] *** As of today, he has yet to pay rent for [redacted] *** Please see attach files and feel free to call our office for further Infomation Thank you
To Whom It may concern,
"margin: 0in 0in 0pt;" class="MsoNormal"> This email is in response to a
complaint that was recently filed against our company to the Revdex.com with the ID of
[redacted]
To the company's understanding, [redacted], is not
satisfied with the charges that he is responsible for. His charges were
for a covered parking spot that he acquired as of [redacted]. He had an outstanding balance in [redacted] for $** for the covered
parking. As of [redacted] he then had a total $**
balance. He was advised of his balance several times The office
staff let him know that he had signed for that charge to be authorized because
he was going to have a covered parking. After he had been notified
of the balance, he called the leasing office and cursed at our staff for
leaving balance due letters on his door. Nobody had opened his apartment
until the office delivered a lease violation letter for cursing at the
staff. At that time, our staff had opened the door to post it on the
inside of the door. When they opened the door, they noticed that there
was nothing in the apartment as soon as the door was opened. They noticed
that there were keys left on the wall of the living room. He was upset
because our staff noticed that he was already out, or in the process of moving
out without giving proper notice. He later came in the office to ask why
the office staff was going into his apartment without notice. He was
advised that staff could enter the unit in case of an emergency, to leave notices, work orders, or something would be taped to the inside of
the door. By leaving those notices on or in his door is how we let a
resident know that someone stopped by to advise him of a balance due, a lease
violation, or an emergency entry. He was also told we are authorized to
enter the unit, which is referenced in the TAA lease contract that was signed
by **[redacted] on page 4, paragraph 28. After this incident, he called
and spoke with someone in our corporate office. The CKR corporate office
agreed to remove the charges for the covered parking for [redacted] of [redacted],
January and [redacted]. As of today, he has yet to pay rent for [redacted]
[redacted]
Please see attach files and feel free to call our office for further Infomation
Thank you
To Whom It may concern, This email is in response to a complaint that was recently filed against our company to the Revdex.com with the ID of [redacted] To the company’s understanding, [redacted] , is not satisfied with the charges that he is responsible for His charges were for a covered parking spot that he acquired as of [redacted] He had an outstanding balance in [redacted] for $ [redacted] for the covered parking As of [redacted] he then had a total $ [redacted] balance He was advised of his balance several times The office staff let him know that he had signed for that charge to be authorized because he was going to have a covered parking After he had been notified of the balance, he called the leasing office and cursed at our staff for leaving balance due letters on his door Nobody had opened his apartment until the office delivered a lease violation letter for cursing at the staff At that time, our staff had opened the door to post it on the inside of the door When they opened the door, they noticed that there was nothing in the apartment as soon as the door was opened They noticed that there were keys left on the wall of the living room He was upset because our staff noticed that he was already out, or in the process of moving out without giving proper notice He later came in the office to ask why the office staff was going into his apartment without notice He was advised that staff could enter the unit in case of an emergency, to leave notices, work orders, or something would be taped to the inside of the door By leaving those notices on or in his door is how we let a resident know that someone stopped by to advise him of a balance due, a lease violation, or an emergency entry He was also told we are authorized to enter the unit, which is referenced in the TAA lease contract that was signed by ** [redacted] on page 4, paragraph After this incident, he called and spoke with someone in our corporate office The CKR corporate office agreed to remove the charges for the covered parking for [redacted] of ***, January and [redacted] *** As of today, he has yet to pay rent for [redacted] *** Please see attach files and feel free to call our office for further Infomation Thank you
To Whom It may concern,
"margin: 0in 0in 0pt;" class="MsoNormal"> This email is in response to a
complaint that was recently filed against our company to the Revdex.com with the ID of
[redacted]
To the company's understanding, [redacted], is not
satisfied with the charges that he is responsible for. His charges were
for a covered parking spot that he acquired as of [redacted]. He had an outstanding balance in [redacted] for $** for the covered
parking. As of [redacted] he then had a total $**
balance. He was advised of his balance several times The office
staff let him know that he had signed for that charge to be authorized because
he was going to have a covered parking. After he had been notified
of the balance, he called the leasing office and cursed at our staff for
leaving balance due letters on his door. Nobody had opened his apartment
until the office delivered a lease violation letter for cursing at the
staff. At that time, our staff had opened the door to post it on the
inside of the door. When they opened the door, they noticed that there
was nothing in the apartment as soon as the door was opened. They noticed
that there were keys left on the wall of the living room. He was upset
because our staff noticed that he was already out, or in the process of moving
out without giving proper notice. He later came in the office to ask why
the office staff was going into his apartment without notice. He was
advised that staff could enter the unit in case of an emergency, to leave notices, work orders, or something would be taped to the inside of
the door. By leaving those notices on or in his door is how we let a
resident know that someone stopped by to advise him of a balance due, a lease
violation, or an emergency entry. He was also told we are authorized to
enter the unit, which is referenced in the TAA lease contract that was signed
by **[redacted] on page 4, paragraph 28. After this incident, he called
and spoke with someone in our corporate office. The CKR corporate office
agreed to remove the charges for the covered parking for [redacted] of [redacted],
January and [redacted]. As of today, he has yet to pay rent for [redacted]
[redacted]
Please see attach files and feel free to call our office for further Infomation
Thank you