Jantek Industries, has filed its case in great detail If the homeowner feels that documented history of the multitude of written communications between Jantek and herself are "getting the run around," that is her prerogative It took her many months to comply with our request to establish the fact that she has Jantek windows in her house (from June to October) We will not repeat our response hereWe are not charging her for the weatherstripping, but rather the shipping and handling only which is stated in the warranty document In good faith we will waive that feeI have instructed the service department to send her a new Service work order having removed the Shipping and Handling charge When the homeowner approves the ticket and remits it to us we will ship the parts to her
Jantek Industries, has filed its case in great detail If the homeowner feels that documented history of the multitude of written communications between Jantek and herself are "getting the run around," that is her prerogative It took her many months to comply with our request to establish the fact that she has Jantek windows in her house (from June to October) We will not repeat our response hereWe are not charging her for the weatherstripping, but rather the shipping and handling only which is stated in the warranty document In good faith we will waive that feeI have instructed the service department to send her a new Service work order having removed the Shipping and Handling charge When the homeowner approves the ticket and remits it to us we will ship the parts to her