Solar Glass, Inc.

Review: I had Solar Glass install a glass shower door in my new bathroom this January 2014. After the installation we had water leaking in a few places when we showered. We called them to fix it and we would not get reply. Finally I would get someone on the phone then they would say that they would call back for an appointment never did. Finally we got an appointment for them to come and repair it 2 months later. This guy [redacted] came to repair it. My wife showed him where the leaks were because I was not home. Told us to wait a day before we showered. So the next day I went to shower and the leak by the door that we said was the worst was never fixed so I decided to look closer and all he did was put some caulk down. He is a shower door professional so if he looked a little closer he would have seen that the crew who installed the shower door cut the lower plastic track to short and that is why there is a leak. I called him back told him he did not fix it I explained to him how he needed to fix it since he has no clue. Said he would call me back NEVER heard from him. My wife called there again 3 weeks later a guy picked up the phone and told her that he would pull our record and call us back 2 weeks later STILL NO CALL.

DO NOT USE THIS COMPANY FOR ANY KIND OF SERVICEDesired Settlement: I want my Money back at this point PAID CASH want CASH BACK

Consumer

Response:

At this time, I have not been contacted by Solar Glass, Inc. regarding complaint ID [redacted].

Sincerely,