Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Once your representative store and your distribution store in Canada resolve this complaint, this issue could be considered closed As the manufacturer, the quality and size discrepancy should be of interest to you and resolving it is important In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
The business has responded Please see below:This dispute appears to be between the store & the consumerAs a mfgcowe are not involved with fit or spec decided by them at time of order, nor are we aware of any such dispute that has taken place as a resultAs a further point of information our co.'s product line is represented separately by a coin Canada
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
This complaint has not been settled. The dresses received and deemed to be size 12 do not fit. Other size 12 in your Levkoff lines fit perfectly. The dresses being passed off as size 12 are definitely NOT that size. Also, one of the dresses had a ruined zipper and the lining is sewn in crooked. The dress is twisted, thus not allowing the dress to zip up. Even with work by an experienced seamstress, this dress is un-usable. We have had to purchase 2 completely different dresses--size 12 in a different Levkoff style. (only stayed with your line because the wedding party has 4 ladies and we had to at least be a bit coordinated, even if they don't match.)You and your representative can argue about whose fault it is all you want. The bottom line is, we ordered dresses, two don't fit; your representative refused to help and Bill Levkoff did not supply dresses that could be worn as represented by the samples and by your stores.You are both responsible, and finger pointing at each other is not going to get my bridesmaids dresses that fit.The only resolution is to reimburse us for the extra costs incurred to outfit these ladies.Thank you.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
The business has responded. Please see below:This dispute appears to be between the store & the consumer. As a mfg. co. we are not involved with fit or spec decided by them at time of order, nor are we aware of any such dispute that has taken place as a result. As a further point of...
information our co.'s product line is represented separately by a co. in Canada
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Once your representative store and your distribution store in Canada resolve this complaint, this issue could be considered closed. As the manufacturer, the quality and size discrepancy should be of interest to you and resolving it is important.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Our Canadian representatives reported that all steps were taken to satisfy this customer, who based upon that information is entitled to nothing further-- Refer to previous documentation submitted
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Once your representative store and your distribution store in Canada resolve this complaint, this issue could be considered closed As the manufacturer, the quality and size discrepancy should be of interest to you and resolving it is important In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
The business has responded Please see below:This dispute appears to be between the store & the consumerAs a mfgcowe are not involved with fit or spec decided by them at time of order, nor are we aware of any such dispute that has taken place as a resultAs a further point of information our co.'s product line is represented separately by a coin Canada
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
This complaint has not been settled. The dresses received and deemed to be size 12 do not fit. Other size 12 in your Levkoff lines fit perfectly. The dresses being passed off as size 12 are definitely NOT that size. Also, one of the dresses had a ruined zipper and the lining is sewn in crooked. The dress is twisted, thus not allowing the dress to zip up. Even with work by an experienced seamstress, this dress is un-usable. We have had to purchase 2 completely different dresses--size 12 in a different Levkoff style. (only stayed with your line because the wedding party has 4 ladies and we had to at least be a bit coordinated, even if they don't match.)You and your representative can argue about whose fault it is all you want. The bottom line is, we ordered dresses, two don't fit; your representative refused to help and Bill Levkoff did not supply dresses that could be worn as represented by the samples and by your stores.You are both responsible, and finger pointing at each other is not going to get my bridesmaids dresses that fit.The only resolution is to reimburse us for the extra costs incurred to outfit these ladies.Thank you.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
The business has responded. Please see below:This dispute appears to be between the store & the consumer. As a mfg. co. we are not involved with fit or spec decided by them at time of order, nor are we aware of any such dispute that has taken place as a result. As a further point of...
information our co.'s product line is represented separately by a co. in Canada
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Once your representative store and your distribution store in Canada resolve this complaint, this issue could be considered closed. As the manufacturer, the quality and size discrepancy should be of interest to you and resolving it is important.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Our Canadian representatives reported that all steps were taken to satisfy this customer, who based upon that information is entitled to nothing further-- Refer to previous documentation submitted