SolFarm Solar

Complaint: I am rejecting this response because:I am writing to reject the response that I have received from Bright Now Dental CorpI have read their response and take issue with the fact that it does not address all of the concerns in our complaintIt is true that the disputed charge is for the root canal and crown, however, we have had to endure and have already paid for other services that were met with a lack of professionalism and customer serviceThese were outlined but not addressed in their response to youThis was the last strawWe tried to negotiate, but was the only offerIf they change their mind, we would be willing to negotiate again Regards, M [redacted]

A*** *** was seen in our office on November 27, Treatment was accepted and completed at standard carePatient's wife M*** *** admitted that there is nothing wrong with herhusband's root canal or crownPatient's wife demanded a full refund due to her husband's temporary crown
falling out two timesPatient was explained that temporaries do fall out.We cannot accommodate her request amount because it is not unreasonable.J*** *** Office Manager

Complaint: 11545841
I am rejecting this response because:I am writing to reject the response that I have received from Bright Now Dental Corp. I have read their response and take issue with the fact that it does not address all of the concerns in our complaint. It is true that the disputed charge is for the root canal and crown, however, we have had to endure and have already paid for other services that were met with a lack of professionalism and customer service. These were outlined but not addressed in their response to you. This was the last straw. We tried to negotiate, but 50.00 was the only offer. If they change their mind, we would be willing to negotiate again.
Regards,
M[redacted]