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Solis Inc.

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Solis Inc. Reviews (1)

Review: In August of 2012 I had my [redacted] Ban sunglasses repaired by World Optic (original order number #[redacted]). The right lens needed to be replaced due to a crack as well as repairs to the damaged frame. Note that a pair of replacement lenses needed to be ordered from [redacted] Ban as they do not sell individual lenses. When I received the sunglasses back, the repairs seemed to be satisfactory. However, the screws holding the lenses in place regularly needed to be tightened, as they would come loose with daily usage. Then, one day I went to put my glasses on and that strange noise was followed with a crack! The frame broke apart and the left lens fell to the ground and shattered. Upon closer examination, I saw that the screw holding the lens in place came loose.While this accident did not occur within the warranty period of the sunglasses, I would like to point out that at the time of the original repair, I was told by a World Optic employee that since only one lens needs to be fixed, the spare would be sent along with the repaired sunglasses. This did not happen. I received the sunglasses, but not my spare lens.Desired Settlement: I am requesting that I be sent just the left lens for my sunglasses (which should have been returned to me) so that I can make the necessary repair myself without having to spend another $80+ dollars to have both lenses replaced.

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Hello [redacted],

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Description: Optical Goods - Service & Repair, Opticians, Contact Lenses, Optical Goods - Retail

Address: 2443 East Chapman Avenue, Fullerton, California, United States, 92831

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