Solla Law Group Reviews (4)
Dear Mr [redacted] ,I understand you say you never received a receipt from nick, but you state that you have been paying for this merchandiseI would need proof of those wired transactions to sit with the accountant and look deeper into this issue.Unfortunately if you cannot provide me with this information I will not be able to help you
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.]
I made this purchase back in June if not earlier and wired money to *** *** which is where the owner of the company asked it to be sent.I made wire transfers and was never provided with any receipts for any items I have purchased from him.I also purchased another watch from nick better known as iceman nick the owner which he never sent me the receipt to that either.in total I purchased watches and a necklace with a pendant and I don't have a single receipt due to him making excuses as to how busy he is and he would send it out ASAP.I have text messages going as far back as July showing that he would ignore my questions as to what's taking so long and why can't u provide me with a receipt.I ordered the watch through nick iceman nick.both watches an necklace were sold to me by nick the owner.the complaint I am making is for the stainless steel datejust 41mm with custom black mop dial and custom Roman numerals with diamonds.I also had a custom 8ct bezel put on the watch and sent it back times only for it to come back in worst shape each time.I have all text messages saved and I can contact my phone provider to pull up any other texts or calls that are too far back to see without asking for it from mobile
Dear Mr. [redacted],We have received your complaint from Revdex.com. Johnny's Custom Jewelry stands firm on our good quality and we will gladly try to resolve this issue at our highest standards. Please do provide us with some background information about this purchase so we can get a...
better understanding and get to the bottom of this.How did you make this purchase?-Provide details of payments/wires.-Placing order with sales person.What salesman helped you make this purchase?What is exactly the merchandise you ordered?-Detailed.Thank you,Johnny's Custom Jewelry
Dear Mr. [redacted],I understand you say you never received a receipt from nick, but you state that you have been paying for this merchandise. I would need proof of those wired transactions to sit with the accountant and look deeper into this issue.Unfortunately if you cannot provide me with this information I will not be able to help you.
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