Solomon Housing Authority

August 18, 2015Revdex.com [redacted] Revdex.com Case # [redacted] Dear Contact:Thank you for notifying our office of the concern filed by [redacted] ***, at the bays Inn property located in [redacted] , TXWe are sincerely sorry to hear we did not provide the guest, with an excellent Days Inn experienceYou can count on our team to help resolve your concerns.To assist Mr [redacted] in reaching a resolution, I've informed the property's general manager of the situationThe general manager will contact Mr [redacted] by 8/As a company, we're committed to delivering a great experience with every stay with us.If for some reason Mr***'s concern is not resolved, please contact me directly at [redacted] and I will personally help address his needs.Count on me,Sincerely,*** [redacted] Customer Care Representative

Complaint: ***
I am rejecting this response because:Nothing has been offeredI tried to email *** at the email address that was attached to the Revdex.com response from both my home computer and me work computerAfter four attempts and all came back as deliverableI tried both *** and e*** and neither workedMaybe she can send me an email, so I can have an email to contact her byI really appreciate the Revdex.com quick response to the issueI have also sent in a request to my credit card companyThe manager of Days Inn in *** *** Tx called me on Wednesday evening and said that *** should issue the credit since he didn't book it but said that I should get a credit
Regards,
*** ***

August 18, 2015Revdex.com[redacted]Revdex.com Case #[redacted] Dear Contact:Thank you for notifying our office of the concern filed by [redacted], at the bays Inn property located in [redacted], TX. We are sincerely sorry to hear we did not provide the guest, with an...

excellent Days Inn experience. You can count on our team to help resolve your concerns.To assist Mr. [redacted] in reaching a resolution, I've informed the property's general manager of the situation. The general manager will contact Mr. [redacted] by 8/24. As a company, we're committed to delivering a great experience with every stay with us.If for some reason Mr. [redacted]'s concern is not resolved, please contact me directly at [redacted] and I will personally help address his needs.Count on me,Sincerely,[redacted]Customer Care Representative