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Solomon's Appliance Center

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Solomon's Appliance Center Reviews (2)

Review: Several months ago, I brought in a Norelco Electric Razor in for repairs. They charge a nonrefundable $15.00 fee to determine what needed to done and what the cost would be, to fix it. If I agreed to the repair cost, they would deduct the $15.00 from the total cost of the repair. This was agreeable to me but the cost to repair it, was higher than I wished to spend. I told them to simply put it back together without repairing it. I have been calling them since December 2013 and they claim it's still not ready. Each time I called them they had another excuse. In January, they said they were backlogged due to the Holidays. In February, they were backlogged, due to the bad weather. In March, just backlogged. Today, they said they were backlogged due to the holidays again. It is still not ready. I would like it put back together within 7days and refund the $15 or repair it without any additional charge within 2 weeks.Desired Settlement: I would like it put back together within 7days and refund the $15 or repair it without any additional charge within 2 weeks.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: we brought stand mixer to his store, they asked for just take a look $30 non-refundable to figure out what is a problem to machine, we agreed with it he said he will call us will advise how much will charge fix the problem. He was charging $177.00 to fix the problem. I told him to stop right now we purchase brand new with $200 6 Qt professional one. I asked him to return my stand mixer back he said he already fix it you have to pay $177.00 to pick up your machine if you don't within a month he charge $10 per month after 90 days he will sell out our machine. we need our machine back from them. this they how make the money!Desired Settlement: need our machine back with out fixing

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Description: APPLIANCES-MAJOR-DEALERS

Address: 1701 86th Street, Brooklyn, New York, United States, 11214

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