Solution People

We have contacted [redacted] personally and worked on resolving any remaining items within the last few daysWe are just pending final inspection from the township on Monday

We hired Solution People to remove an existing patio and replace with stamped concreteWe wanted to remove and rebuild an existing retaining wall because I wanted to push it back about feetWe also wanted a new walkway installed from the patio to the drivewayI called several places and received several quotes but Solution People came out the same day to give me an estimate and were able to start faster than the other companiesAs far as pricing, I would say all quotes were similar but I chose Solution People because of their response time and for the fact that they were able to start earlierOn the first day, which was a Friday, they removed the existing retaining wall and dug out dump trucks worth of dirt which allowed more patio space of about extra feetThe following week they started demolishing the existing patio which ended up being the thickest concrete they have ever seenTheir compressor broke but they were able to rent oneOnce demolishing resumed, it took days to completely break up the existing concrete My week project turned into weeksIt was a long process but I am very pleased with the outcomeFor the inconvenience, they replaced one block of concrete on my front walkway that was in really bad shape, at no chargeI am giving Solution People stars because of how long it took to complete the projectI felt that it could've been done in a quicker time frame if they had a full crew at my house dailyI understand there were some technical difficulties with their compressor but once that was resolved, the job should've been non-stop from that pointThere were days where no one showed up and I had no idea if the crew would be at my house or not until they physically arrivedWith that being said, my other complaint is lack of communicationI felt left in the dark sometimesThis put a bad taste in my mouthBut like I said, everything turned out beautifully and I'm very excited to finally use my new patio/walkway!

I was extremely pleased with using Solution People for my new stamped concrete patioI would highly recommend this company for your stamped concrete needsWhen Alberto came to my home for the estimate, he was the most prepared and professionally organized of my estimatesHis complete portfolio of the numerous jobs he has done is what truly sold meHe explained every step of the process, including pictures of each step and phaseThe written contract was exactly what Alberto and I had agreed uponNo hidden agendaThe crew from Alberto's team was completely professional, kind, extremely hard working and treated my property with respectWhen the job was finished, I could not believe how beautiful my new patio lookedThe crew cleaned up everything perfectThey landscaped the surrounding area better than it was previous, and the job only took a few days to completeAgain, I would highly recommend Solution People for your stamped concrete needs

We are so happy we found themOur patio is so beautifulWe also had problems with our porch and stepsThey were falling apartAlberto and his crew was able to remove and repair everythingRosie and Natalia both were very informative and always called or emailed me to let me know how they were scheduling thingsAlberto went far and beyond to make sure we were happy with everythingThere were extras we couldn't afford but he decided to do them without even charging usI couldn't believe itAlso on the second day and second pour it started to rainIt wasn't supposed to but just our luck it started to rainAlberto and his crew covered the fresh concrete pour and waited for it to stopThen once it stopped they uncovered everything and continued to do the finishing touchesBecause of the delay they had to work till pm in the dark working tirelessly trying to make sure that the concrete came out goodI couldn't believe how hard they workedThank you so much to Alberto, Rosie, Natalia and all the crew for all that you've done

I am really pleased with the quality of the stamped concrete driveway that Solution People installed for meThey may not be the cheapest concrete company but they are very professional, communicate well and will handle the process from start to finish with permits, prep, pouring and clean upWe continue to receive compliments on the driveway and feel that it was money well spentThe work was completed in a timely fashion, and Alberto paid attention to all details including a drainage system that we needed that was overlooked by other contractorsHe answered all my concerns and was dedicated to completed the work to our satisfactionSolution People was the only company to offer me a three-year warrantyI would highly recommend them for any stamped concrete projects

Highly recommend! Alberto, the owner, listened to my wants and concerns I wanted a patio in the front with a round sitting I also wanted a walkway from front of the house to the driveway, and a patio in the back The biggest problem in the back was the yard had a slope to the back door and occasionally would potentially flood if precautions were not taken Alberto, you took my ideas and drew a plan that was exactly what I wantedDesigner Nataliya was very knowledgeable and extremely helpful in picking stones and colors as it can be a little overwhelming Pricing was competitive, as we had several other quotes from other paver companies Crews were awesome and very efficientThere were two small hiccups that no one anticipated, but the crew was able to resolve both issues with no interruption to the project Alberto and his crew leveled the backyard and redirected the water to a new drain in the back yard I will never have to worry about water potentially damaging my French doors again This has given me a great peace of mindThe end results are amazing and beautiful I could not be more pleased with the walkway, front patio and back patio

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you for getting involvedIf Solutions People had replied to my previous three requests, I would be satisfied for them to just complete the job., Hopefully they will show up this Friday Regards, [redacted]

-------- Forwarded message ----------From: [redacted] or [redacted] < [redacted] >Date: Mon, Jun 29, at 8:PMSubject: Complaint ID # [redacted] To: [redacted] Dear Sirs: Attached are some photos of supplies that were delivered and left on my front lawn for a weekThe pergola kit was left in my driveway for over monthsPromises were made about when workers would show up but rarely did they come when expectedAlso are some photos of the x posts installed which should have been the x posts that were included in the pergola kitNot only did I have to cut down the top portion (as shown in the photo) but the entire anchored post needed to be trimmed substantiallyAs you will see on the contract I am faxing to you, this project began in FebruaryFrozen ground and trouble getting a permit delayed the project until April (no fault of Solution People for this)The project should have been completed in less than weeks and we are now going on months! As stated in my complaint, I want to complete this project myself as I have already finished installing the pergolaOnly the debris needs to be removed

We had a very positive experience with All Decorative Concrete/Solutions People for our landscaping project which involved extensive removal and new planting of sod and plants When we initially submitted our interest request, we heard back almost immediately to schedule a day to visit our house to review our job Alberto came on-time and shared examples, made a solid connection with me, and showed sincere appreciation for having the opportunity to work with us His estimate came very quickly and was very reasonable and very detailed Natalia was very customer-oriented, came to our house to review the contract that was emailed and to answer any questions and kept in touch with us through the process The two men who did the job were fantastic and worked very hard to make sure our property looked beautiful Natalia met us at a garden center to help pick out plants, and Alberto continued to check in along the way He followed up twice after the job to make sure everything was okay and to add additional mulch to make everything look good and healthy We will definitely consider them again for our next projects

Re: ID [redacted] As of 8/16/2014, all issues have been resolved and we are satisfied with the outcome, however, the township inspector still needs to give final signoff before the project can be considered complete [redacted]

If there were stars these guys would get it!!! Not only did Alberto under promise and over deliver, but my floors look so much better than I ever thought they couldSolution People provides amazing customer service as well as creating incredible floorsWe could not be happier with our decorative concrete basement floorIt is far more durable than any other flooring surface, with less maintenanceWe have a newly built custom home and they were very careful about the way they worked in the spaceWe have been extremely pleased not only with the high-quality product, but also the entire experience working with Alberto and his crewThey were also terrific about working into a tight schedule and communicating with us promptlyAlberto responds within minutes of my textshe kept me apprised of what was going on and if they were running on time or not via text! I so appreciate him and his guys! Definitely highly recommend! Nearly everybody who had come to visit us since compliments the beauty of the floors and they feel really nice underfoot

Pleasant people to work withThe patio came out beautiful Thank you very much

Dear [redacted] , we apologize that we were not able to finish installing the pdrain covers before the winter setWe even purchased and dropped off the two drain caps that remain to be installed (the drainage pipes have already been installed)We can schedule to have the two caps installed on Friday, May Please confirm

Our patio is great! It added so much to our back yard! They did an amazing job, for a great price! Highly recommended

Dear Mr [redacted] , as you know the proposal for the pergola installation includes the footings that we poured for the pergola posts, the cost of $2,is not the cost for the pergola assembly and installation alone, but includes the pouring of the footings which we did in fact completeThat is the reason the balance is $1,The final clean up will be done at the same day we go to pick up the final paymentWe worked with you when you had the problems with the township regarding those very same footings and we have been very accommodating about that part of the projectI do not believe it is fair on your part to completely ignore the fact that we excavted and poured concrete footings and for you to not pay even a dime for all that materials and laborPlease confirm when we can stop to pick up the final pYment and the truck will be there at the same time to do the final clean up

8/23/I am very satisfied with my experience using Solution People for my stamped concrete patioThey showed up when expected and completed the work when promised, and at the price agreed upon with no hidden expenses Also, they were very helpful in showing all the patterns and colors availableBelieve me, they have a lot to choose fromTheir staff was very professional and courteous and took time to answer my questionsEvery time I called on the phone I was able to talk to a person and not a recordingThey did an awesome job for me and I would highly recommend them to anyone looking for a quality job at a reasonable priceI just wish I called them soonerSummer is almost over!!

I had been looking for someone to seal my 1,sqftstamped concrete driveway all summer I did numerous searches and made several calls No one seemed to want to handle this important maintenance job since my concrete installer, who had previously performed this work for me, had gone out of business a few years ago That is, until I found Solution People Inc I made an inquiry and they returned my call immediately Alberto came to our home, inspected the driveway and made a proposal that fully met our needs Alberto has been doing concrete work for over years and he is a master when it comes to how to handle any concrete application If you want your concrete work done fast, don’t use Solution People If you want the job done right, then Alberto and his team at Solution People are the company for your job Alberto handles his projects like an artist He revisited our project on several occasions to make minor adjustments and corrections until the job was completed just right He really is an artist with concrete and treats your project like it was for his own personal homeHe takes ownership of the work and isn’t satisfied until it is done to his high standards My wife and I are happy with the completed project and while it took a little longer than we thought, the results were well worth the extra time with Solution People Inc

-------- Forwarded message ----------From: [redacted] or [redacted] < [redacted] >Date: Mon, Jun 29, at 8:PMSubject: Complaint ID # [redacted] To: [redacted] Dear Sirs:Attached are some photos of supplies that were delivered and left on my front lawn for a weekThe pergola kit was left in my driveway for over monthsPromises were made about when workers would show up but rarely did they come when expectedAlso are some photos of the x posts installed which should have been the x posts that were included in the pergola kitNot only did I have to cut down the top portion (as shown in the photo) but the entire anchored post needed to be trimmed substantiallyAs you will see on the contract I am faxing to you, this project began in FebruaryFrozen ground and trouble getting a permit delayed the project until April (no fault of Solution People for this)The project should have been completed in less than weeks and we are now going on months! As stated in my complaint, I want to complete this project myself as I have already finished installing the pergolaOnly the debris needs to be removed

If you need concrete in central Bucks County, LOOK NO FURTHER than Solution People, Inc I was planning out a concrete patio in my yard, and was disappointed with the lackluster responses I received from several contractors After contacting Solution People, the whole dynamic changed Alberto came out very quickly to assess the job, and thanked me several times for the opportunity to hire them They responded immediately to my request for a quote with a detailed summary of materials and tasks to complete my patio, and the price was more than reasonable Whereas other contractors had said they could provide my requested options such as psi concrete and rebar at additional charge, Alberto provides these standard with every job they do All of my questions were promptly and cheerfully answered There was no question that Solution People Incwas the right company for this job It is rare that you find a contractor that actually appreciates and works to earn your business the old-fashioned way – through customer service! Alberto’s experienced crew started the job on schedule, and worked to maximize the progress even through weather that was less than cooperative And when I requested a last minute change to the shape the day of pouring, it was no problemThe finished product is magnificent, and a testament to their skill and hard work They even graded the dirt around the patio to prepare it for reseeding and left the yard spotless I will definitely hire them again, and I most strongly recommend Solution People, Incfor your patio, you will certainly get a top quality job at a reasonable price!

I had a great experience with Alberto and company I had two colored stamped concrete walkways done, along with a small wood landing/deckThey were priced competitively, worked hard, were respectful, provided creative ideas, and were eager to go above and beyondI highly recommend the Solution People, and will use them in the future