Solutions - Your Organized Living Store

I have placed an online order (Sept 10, 2017) and received my order (#*** around Sept 20th) but what was sent to me was not what I had ordered
The following link *** is what I ordered in white
The waste bin I received has a stainless steel lid and baseI strongly prefer all-white
As detailed in the Shipping and Returns section of the website, a Return Authorization Number is needed to make a return, so I have tried contacting the company several times
I have tried to call the customer service number but no one was available to speak toI also attempted to make contact through the website form as well as the email address [email protected] which bounces back as an invalid email