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Sonic Drive-In

2210 Paris Rd, Columbia, Missouri, United States, 65202

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Sonic Drive-In Reviews (%countItem)

• Jul 30, 2020

On May 6, I used the Sonic App to make a purchase ($48.11). I immediately called to cancel the order, but it took three phone calls and five minutes to get someone on the phone. I was informed that the order had been cancelled, but the charge still appeared on my card. I have been calling the corporate office every week to refund the charge. Everyone who could possibly handle the refund is in a meeting every time I call, and the issue is escalated so that I will receive a callback. I have not one time received a call back. I have received two emails referencing "Incident: ***" - however they both said someone would call me back.

Sonic Drive-In Response • Aug 31, 2020

We reached out to the consumer and gave her a cash refund.

Customer Response • Sep 01, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Sincerely

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Description: Restaurants

Address: 2210 Paris Rd, Columbia, Missouri, United States, 65202

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