Sonnet Wedding Films

Initial Business Response /* (1000, 5, 2017/01/24) */
This is in response to the complaint from *** ** *** - Case NoXXXXXXXXWe take consumer feedback seriouslyWe've reviewed the concerns and a detailed response was provided to the customer by phone on 01-24-
In order to
protect consumer privacy, the consumer has been advised they have the option to share the response directly with youIf you have any questions or concerns, I may be reached at X-XXX-XXX-XXXX, extension XXX-XXXX
Sincerely,
*** ***
Executive Office
Initial Consumer Rebuttal /* (3000, 7, 2017/01/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The business still told me that there is nothing they can doI had to pay late fees for a mistake the bank made, which I think they should have been responsible forI will close my account with them as soon as I have a chance because they don't know what customer service mean and I think any person who makes a mistake should stand up for it and be able to face the sequences