Sonoran Desert Ridge Development

Regarding complaint from [redacted] I was retained by [redacted] to remodel her recently purchasedcondo.  There were no plans or jobspecifications present for the remodel except for the appliances to beinstalled and lots of ideas that changed daily. At his conjecture, we were just...

doing the demolition per [redacted]’sdirection.  This included removal of thekitchen walls, hall closet walls, kitchen and bath soffits and exterior wallswith drywall so the brick could be exposed. [redacted] also wanted the acoustic ceiling removed and cleaned for the grayto come through.  Some minor framing wascompleted per [redacted]’s direction however without plans it was a far as we couldgo. My drywall contractor had attempted to clean the ceilingwith numerous chemicals and cleaners with different types of applications to noavail.  Concrete just absorbs materialslike oil, drywall, etc and ultimately cannot be 100% cleaned.  My drywall contractor had an idea to stainthe ceiling and started this process before calling me.  The process was to add concrete to drywall mudand smooth coat the ceiling.  I rushedover the see the application and called [redacted] immediately to approve the application.  At this point only the ½ of both bedrooms hadbeen done.  [redacted] approved the applicationand gave the ok to proceed on the entire condo in front of everyone present. The next day I get a call from [redacted] who is now upset.  I meet her at the site and now she doesn’tlike it, said that not what she wanted. So I ask, didn’t you approved this? She confirms she did but now doesn’t like it.  As a result I get fired immediately and aminformed [redacted] will be running the job now from now.  I send the invoice for the work completed todate WITH THE CEILING STAINING COST REMOVED THAT WAS APPROVED! This isignored.  At this point at 20 preliminarynotices was already processed so I wasn’t concerned.    While on vacation a week later in [redacted] I started gettingtext messages from [redacted] about sandblasting going on in the condo.  [redacted] had hired a sandblaster to do a samplearea in the ceiling, liked it and gave the sandblast contractor authorizationto proceed in an attempt to get another type of finish.  As I was fired almost two weeks ago I thoughtthis odd that it is my responsibility. The sandblaster sends [redacted] an invoice which she forwarded to me.  The envelope had [redacted]’s name and addressscratched off along with all [redacted] markings I guess in an attempt to hidesomething.  I informed [redacted] that allwork approved after my termination was her responsibility not mine.  As no payments were made to me over three weeks afterinvoice (a violation of the [redacted] prompt payment act) I gave [redacted] a deadlineto pay by July 10th or the 20 notice would become hard and potentialforeclosure may result.  [redacted] againignored the deadline and the matter was turned over to my attorney. My attorney has the letter and envelope forward to me andhas sent a demand letter to [redacted].  Thereis a cost to getting the ceiling finished and the condo demo’d; this is just anattempt to get free work done.  The workis completed; she just needs to pay the bill so we can move on.All statements supported by email and witnesses.

I was referred to Sonoran Desert Ridge by a friend in the business. At first, I thought Tom was a little scatter brained working out of a school notebook, but some folks are still old school. Tom began the project and promptly went on a hunting trip for 5 days. The subs were unclear about the scope of their work and one was a no show with no call. The problems started when Tom returned from his trip and ordered the wrong tile for the shower. His sub proceeded with the shower pan install, but that was as far as he could go. Then Tom accused me of changing the tile design even though it had been the same for all three bids. This is where his trusty notebook failed him. See, he forces you to use Heritage Interiors where his wife works. She designed the shower and he obviously missed that communication. Tom is so arrogant that he could not own his tile order mistake and blamed me for his error. The same day as the tile mistake, his pricing came in for the cabinet and was 50% higher than his estimate. Tom has been in the industry long enough that he should be able to give an estimate with a 10% margin of error. When I questioned him about the pricing he quit and abandoned the project. The real party started the next day when he threatened a mechanical lien. Tom sent me a final invoice with arbitrary numbers. He would not discuss the invoice. He refused. His response was "proceeding with lien". Tom is like a five year old. The real problem with Tom is that he over values himself as a contractor. His breadth of industry knowledge and his time are valuable on a project, but he is charging far more than what that's worth. In the end, we had to hire an attorney. Tom had no grounds for a lien. While he went off to hunt, he didn't get the contract signed. His contract is worthless anyway, it's just a signed bid. Tom is a bully who's standard operating procedure when he doesn't get his way is to file a lien. He prides himself on a stellar record with the Registrar of Contractors, but all the ROC will do is force a contractor to complete a job. After Tom issues his lien threats why would anyone want him back in their home? The Revdex.com doesn't seem to have much authority either. The two complaints file here ended in liens. Beware and have an attorney.

Regarding complaint from [redacted] I was retained by [redacted] to remodel her recently purchasedcondo.  There were no plans or jobspecifications present for the remodel except for the appliances to beinstalled and lots of ideas that changed daily. At...

his conjecture, we were just doing the demolition per [redacted]’sdirection.  This included removal of thekitchen walls, hall closet walls, kitchen and bath soffits and exterior wallswith drywall so the brick could be exposed. [redacted] also wanted the acoustic ceiling removed and cleaned for the grayto come through.  Some minor framing wascompleted per [redacted]’s direction however without plans it was a far as we couldgo. My drywall contractor had attempted to clean the ceilingwith numerous chemicals and cleaners with different types of applications to noavail.  Concrete just absorbs materialslike oil, drywall, etc and ultimately cannot be 100% cleaned.  My drywall contractor had an idea to stainthe ceiling and started this process before calling me.  The process was to add concrete to drywall mudand smooth coat the ceiling.  I rushedover the see the application and called [redacted] immediately to approve the application.  At this point only the ½ of both bedrooms hadbeen done.  [redacted] approved the applicationand gave the ok to proceed on the entire condo in front of everyone present. The next day I get a call from [redacted] who is now upset.  I meet her at the site and now she doesn’tlike it, said that not what she wanted. So I ask, didn’t you approved this? She confirms she did but now doesn’t like it.  As a result I get fired immediately and aminformed [redacted] will be running the job now from now.  I send the invoice for the work completed todate WITH THE CEILING STAINING COST REMOVED THAT WAS APPROVED! This isignored.  At this point at 20 preliminarynotices was already processed so I wasn’t concerned.    While on vacation a week later in [redacted] I started gettingtext messages from [redacted] about sandblasting going on in the condo.  [redacted] had hired a sandblaster to do a samplearea in the ceiling, liked it and gave the sandblast contractor authorizationto proceed in an attempt to get another type of finish.  As I was fired almost two weeks ago I thoughtthis odd that it is my responsibility. The sandblaster sends [redacted] an invoice which she forwarded to me.  The envelope had [redacted]’s name and addressscratched off along with all [redacted] markings I guess in an attempt to hidesomething.  I informed [redacted] that allwork approved after my termination was her responsibility not mine.  As no payments were made to me over three weeks afterinvoice (a violation of the [redacted] prompt payment act) I gave [redacted] a deadlineto pay by July 10th or the 20 notice would become hard and potentialforeclosure may result.  [redacted] againignored the deadline and the matter was turned over to my attorney. My attorney has the letter and envelope forward to me andhas sent a demand letter to [redacted].  Thereis a cost to getting the ceiling finished and the condo demo’d; this is just anattempt to get free work done.  The workis completed; she just needs to pay the bill so we can move on.All statements supported by email and witnesses.

Review: Contractor built soffits incorrectly, cabinets couldn't be mounted. Laundry space was not built to specified size so washer/dryer wouldn't fit. Pantry door wall built incorrectly so sliding doors wouldn't fit. Demo was not completed.

Popcorn on ceiling was supposed to be removed to reveal concrete-contractor floated ceilings without owners approval. Contractor hired sandblaster to correct his ceiling error then refused to pay him stating it was the owners expense.

Owner has requested to see paid invoices for demo, framing and garbage removal but contractor refused. He has placed a

Mechanical Lien against property for $9600.00 without showing paid invoices and has hired an attorney to foreclose on lien. All of the rough in carpentry errors had to be repaired at the owners expense. He has been totally unprofessional and not forthcoming. He was hired as a General Contractor yet he was not vigilant to ensure his people did their jobs. None of this would have happened if he had been doing HIS job.Desired Settlement: Contractor to submit paid and substantiated invoices for demo done, garbage removal (owner will not pay for rough in done incorrectly.) Mechanical Lien to be removed. Contractor to pay sandblaster who he hired to correct HIS mistake.

Business

Response:

Regarding complaint from [redacted] I was retained by [redacted] to remodel her recently purchasedcondo. There were no plans or jobspecifications present for the remodel except for the appliances to beinstalled and lots of ideas that changed daily. At his conjecture, we were just doing the demolition per [redacted]’sdirection. This included removal of thekitchen walls, hall closet walls, kitchen and bath soffits and exterior wallswith drywall so the brick could be exposed. [redacted] also wanted the acoustic ceiling removed and cleaned for the grayto come through. Some minor framing wascompleted per [redacted]’s direction however without plans it was a far as we couldgo. My drywall contractor had attempted to clean the ceilingwith numerous chemicals and cleaners with different types of applications to noavail. Concrete just absorbs materialslike oil, drywall, etc and ultimately cannot be 100% cleaned. My drywall contractor had an idea to stainthe ceiling and started this process before calling me. The process was to add concrete to drywall mudand smooth coat the ceiling. I rushedover the see the application and called [redacted] immediately to approve the application. At this point only the ½ of both bedrooms hadbeen done. [redacted] approved the applicationand gave the ok to proceed on the entire condo in front of everyone present. The next day I get a call from [redacted] who is now upset. I meet her at the site and now she doesn’tlike it, said that not what she wanted. So I ask, didn’t you approved this? She confirms she did but now doesn’t like it. As a result I get fired immediately and aminformed [redacted] will be running the job now from now. I send the invoice for the work completed todate WITH THE CEILING STAINING COST REMOVED THAT WAS APPROVED! This isignored. At this point at 20 preliminarynotices was already processed so I wasn’t concerned. While on vacation a week later in [redacted] I started gettingtext messages from [redacted] about sandblasting going on in the condo. [redacted] had hired a sandblaster to do a samplearea in the ceiling, liked it and gave the sandblast contractor authorizationto proceed in an attempt to get another type of finish. As I was fired almost two weeks ago I thoughtthis odd that it is my responsibility. The sandblaster sends [redacted] an invoice which she forwarded to me. The envelope had [redacted]’s name and addressscratched off along with all [redacted] markings I guess in an attempt to hidesomething. I informed [redacted] that allwork approved after my termination was her responsibility not mine. As no payments were made to me over three weeks afterinvoice (a violation of the [redacted] prompt payment act) I gave [redacted] a deadlineto pay by July 10th or the 20 notice would become hard and potentialforeclosure may result. [redacted] againignored the deadline and the matter was turned over to my attorney. My attorney has the letter and envelope forward to me andhas sent a demand letter to [redacted]. Thereis a cost to getting the ceiling finished and the condo demo’d; this is just anattempt to get free work done. The workis completed; she just needs to pay the bill so we can move on.All statements supported by email and witnesses.

Review: The contractor has failed to send out a licensed sub contractor to fix our windows properly and has failed to have them in working condition. as ordered in our contract for purchase of the home. This has been going on for months. Now the contractor doesnt want fix what he has started and our window is glued shut. Which is a fired hazard.Desired Settlement: 1200.00

Business

Response:

I was retained by [redacted] to repair items on a [redacted] document created after a home inspection and negiations between the buyer and seller. A [redacted] is a document which lists items to be repaired prior to closing the home and is agreed upon by both parties. The items are specific and deviation is not allowed due to contractual agreement. The items were repaired and completed prior to closing and an inspection before the closing confirmed this. After the homeowner moved in an additional problem was discovered with the window not identified on the [redacted] or inspection report. The homeowner insisted I do additional repairs to the home at considerable expense which she will not pay for, more specifically replace the dining room window. I declined but offered to submit a proposal to do the additional repairs which was rejected. All the items have been repaired so the reimbursement of $1200 is ridiculous and am told the current homeowner also agreed to purchase the home "as is". To file complaints against my license and good reputation to get repairs for me is extortion and will not submit to her demands. This case needs to be closed. The documents attached will confirm my statement here and the fact that the closing did occur also confirms the items were completed.

I was referred to Sonoran Desert Ridge by a friend in the business. At first, I thought Tom was a little scatter brained working out of a school notebook, but some folks are still old school. Tom began the project and promptly went on a hunting trip for 5 days. The subs were unclear about the scope of their work and one was a no show with no call. The problems started when Tom returned from his trip and ordered the wrong tile for the shower. His sub proceeded with the shower pan install, but that was as far as he could go. Then Tom accused me of changing the tile design even though it had been the same for all three bids. This is where his trusty notebook failed him. See, he forces you to use Heritage Interiors where his wife works. She designed the shower and he obviously missed that communication. Tom is so arrogant that he could not own his tile order mistake and blamed me for his error. The same day as the tile mistake, his pricing came in for the cabinet and was 50% higher than his estimate. Tom has been in the industry long enough that he should be able to give an estimate with a 10% margin of error. When I questioned him about the pricing he quit and abandoned the project. The real party started the next day when he threatened a mechanical lien. Tom sent me a final invoice with arbitrary numbers. He would not discuss the invoice. He refused. His response was "proceeding with lien". Tom is like a five year old. The real problem with Tom is that he over values himself as a contractor. His breadth of industry knowledge and his time are valuable on a project, but he is charging far more than what that's worth. In the end, we had to hire an attorney. Tom had no grounds for a lien. While he went off to hunt, he didn't get the contract signed. His contract is worthless anyway, it's just a signed bid. Tom is a bully who's standard operating procedure when he doesn't get his way is to file a lien. He prides himself on a stellar record with the Registrar of Contractors, but all the ROC will do is force a contractor to complete a job. After Tom issues his lien threats why would anyone want him back in their home? The Revdex.com doesn't seem to have much authority either. The two complaints file here ended in liens. Beware and have an attorney.