I have a very expensive Sonos system. I changed routers to a kidn which selects between 2.4 and 5gh. Sonos won't connect and doesn't seem to have a software upgrade. Any suggestions
Sonos is a premium priced sounds system but suffers from quality issue in an ongoin basis due to its software update systemDuring duration of my usage, numerous software update caused various and frequent playback issue including unable to play song, interruption of song and jumping to next one and lengthy and inefficient techsupport systemYet, sonos aggresively pursue after customers to update their system by injeting popup notification in their up everytime the customer launches their app in iphone or android It does not deserve the high priced price that other premium vendors chargeIt is good looking crappy system that people should avoid at all cost
We reviewed the incident internally and decided to reimburse the customer the restocking fee he has reported he is owed At our instruction, on Friday, 5/29/2015, Sonos Finance Department cut and mailed a check in the requested amount: $to: Peter Lindner [redacted] New York, NY I am still trying to follow up with the customer to make sure they received and deposited the check, so far I haven’t heard backD [redacted] and T [redacted] Sonos, Inc
Sonos is a premium priced sounds system but suffers from quality issue in an ongoin basis due to its software update systemDuring duration of my usage, numerous software update caused various and frequent playback issue including unable to play song, interruption of song and jumping to next one and lengthy and inefficient techsupport systemYet, sonos aggresively pursue after customers to update their system by injeting popup notification in their up everytime the customer launches their app in iphone or android It does not deserve the high priced price that other premium vendors chargeIt is good looking crappy system that people should avoid at all cost
We reviewed the incident internally and decided to reimburse the customer the restocking fee he has reported he is owed At our instruction, on Friday, 5/29/2015, Sonos Finance Department cut and mailed a check in the requested amount: $to: Peter Lindner [redacted] New York, NY I am still trying to follow up with the customer to make sure they received and deposited the check, so far I haven’t heard backD [redacted] and T [redacted] Sonos, Inc