Sophers Pizza Pie

Review: I bought a pizza on 4/5/14 at Pizza Pie and paid with my credit card for $16.11. I did not sign a merchant copy nor did I see it. I received my customer copy. I checked my credit card statement a day later and it was charged $20.89. I called my credit card company and they took the extra $4.78 charge off and said they would not pursue it because of the small amount.I called Pizza Pie to see if they had an explanation for the additional charge. The person I spoke with pulled the transaction but could not give me a valid reason for the charge. I asked to speak with the manager [redacted] and he was not available and for me to call back between 6-7 which I did. Again,the manager was not available. I am not asking for the monies it was already taken care of by my credit card company. I just wanted an explanation why this happened and to make sure no other customer is overcharged. Not once did they ask me for my name and telephone number to call me back with an explanation.Please do not give my name or phone number to them. I just want to be aware of this.Desired Settlement: I just want them to be aware of this so no one else is overcharged. Thank you.