Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
[redacted]
[redacted]
[redacted]
[redacted] Hi Lori, I filed a complain on January 16,2015 about a wrongful charge. complaint #[redacted]. I have yet to receive my refund. I also noted that the purchase price was $57.00 while the disputed price was $47.00. I was wrongfully charge and would like my full refund if possible. What is the next step regarding this matter. thank you very much for you time. Regards, [redacted]
Regarding the above complaint, filed by [redacted], we would like to work with him to apologize for our mistake which caused him dissatisfaction and inconvenience. Our cashier at that time of the service was not familiar with our business practice and thus did not catch her mistake at that time. We...
plan to strengthen our staff training to prevent a mistake like this. We would like to compensate him as he indicated on the filed complaint. Please let us know how we can proceed to satisfy his request. We sincerely apologize for this error and hope he will return to our restaurant to experience a better service. Thank you for your assistance and please let us know if you have any questions
Business submitted a check and a signed USPS delivery receipt was signed,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
[redacted]
[redacted]
[redacted]
[redacted] Hi Lori, I filed a complain on January 16,2015 about a wrongful charge. complaint #[redacted]. I have yet to receive my refund. I also noted that the purchase price was $57.00 while the disputed price was $47.00. I was wrongfully charge and would like my full refund if possible. What is the next step regarding this matter. thank you very much for you time. Regards, [redacted]
Regarding the above complaint, filed by [redacted], we would like to work with him to apologize for our mistake which caused him dissatisfaction and inconvenience. Our cashier at that time of the service was not familiar with our business practice and thus did not catch her mistake at that time. We...
plan to strengthen our staff training to prevent a mistake like this. We would like to compensate him as he indicated on the filed complaint. Please let us know how we can proceed to satisfy his request. We sincerely apologize for this error and hope he will return to our restaurant to experience a better service. Thank you for your assistance and please let us know if you have any questions