S.O.S

Revdex.com:
At this time, I have not been contacted by S.O.S regarding complaint ID ***
Sincerely,
*** ***

Review: Dear Revdex.com:On Friday, **-May-2014, I purchased an article of clothing from this store, S.O.S, for $30.00 USD. The following day, Saturday, **-May-2014, I attempted to return or exchange this item because it did not fit upon trying it on at home However, I was informed by the [redacted] that no refunds or exhange was allowed. The item is in brand new condition, with the tags still intact. I have the store receipt and the article of clothing. The receipt clearly expresses a 14-day exchage policy. I have only requested to exchange this item (within 24 hours) and am requesting your organization's assistance in this matter.Please don't hesitate contacting me at [redacted].Thank you, and best regards,[redacted]Desired Settlement: I am okay with exchanging this defective item for a $30 dollar store credit, or a full refund

Consumer

Response:

At this time, I have not been contacted by S.O.S regarding complaint ID [redacted].

Sincerely,