Soto Repair LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com, Mr. [redacted] ordered a custom made product and rather than order online, paid by mailing us a check.  Once adequate time had passed to ensure the check had cleared, his order was submitted to our supplier.  Unfortunately, our supplier then had mechanical problems with their...

processing that led to serious delays in the manufacturing of Mr. [redacted]'s (as well as all of their other customers') product.  The issue was eventually rectified, and Mr. [redacted]'s order was fulfilled. Sincerely, [redacted]Graveside Flowers[redacted]