Soul Surfing School

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Ms*** of Soul Surf has owed me over $for more than four monthsShe has previously claimed she would repay the funds and has failed to do soI do not believe she has the intention of refunding the money owedI believe that legal action including a police report and report for investigation into non-profit religious fraud are my only optionsShould I receive repayment by October 30th, 2016, I will reconsider I should also advise Ms*** that a reporter from the Orange *** *** contacted me in response to other clients claims and I am currently awaiting an interview regarding this situation
Regards,
*** ***

In response to the consumer complaint:We regret that these charges were made in error. We had multiple issues with the payment and invoice system that we were using in the past. We apologize for the inconvenience and errors that it caused and are eager to resolve as quickly as possible.We've made...

wholesale changes and revamped our systems and processing to have a better way to track and collect invoices.Soul Surf has reevaluated this season and we are looking forward to a fresh start in all of our departments.We appreciate all of the families who have supported our family and community service programs.Our goal is always to balance our ministry and business and operate in a way that will sustain the growth and future generations of our surfers. We've experienced many ups and downs in achieving this goal and will continue to do our best to address issues and make any neccesary adjustments.In regards specifically to Ms [redacted] refund, I will send that refund to you as soon as possible.Thank you